Warehouse Supervisor
BondSalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Leads and develops teams effectively by teaching, training, and actively listening to associates
- Tours stores and provides feedback (Tour-to-Teach)
- Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction
- Introduces and leads company change efforts
- Provides clear expectations and guidance to implement business solutions
- Communicates business objectives to teams effectively
- Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model
- Manages and supports customer service initiatives (e.g., store of the community and community outreach programs)
- Ensures customer needs, complaints, and issues are successfully resolved
- Develops and implements action plans to correct deficiencies
- Provides process improvement leadership to ensure a high quality customer experience
- Reviews and evaluates P&L (Profit & Loss) statements
- Manages and assists in budgeting, forecasting, and controlling expenses in designated business area
- Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
- Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved
- Provides supervision and development opportunities for associates by selecting, hiring, and training; mentoring; assigning duties
- Builds a team-based work environment
- Establishes performance expectations and conducts regular performance evaluations
- Provides recognition and rewards; coaches for success and improvement
- Fosters a culture of belonging
- Coordinates, completes, and oversees job-related activities and assignments
- Develops and maintains relationships with key stakeholders
- Supports plans and initiatives to meet customer and business needs
- Identifies and communicates goals and objectives
- Builds accountability and measures progress in achieving results
- Identifies and addresses improvement opportunities
- Demonstrates adaptability and promotes continuous learning
- Ensures compliance with company policies and procedures
- Supports company mission, values, and standards of ethics and integrity
- Implements related action plans; utilizes and supports the Open Door Policy
- Provides direction and guidance on applying policies in executing business processes and practices
Responsibilities
- Lead and develop teams through teaching, training, active listening, and feedback
- Communicate and collaborate on store operations, technology, initiatives, merchandising, and company direction
- Introduce and lead change efforts; provide expectations and guidance for business solutions
- Model exceptional customer service using OBW; manage customer service initiatives
- Resolve customer issues and develop action plans for deficiencies; lead process improvements
- Drive financial performance by reviewing P&L, managing budgets/expenses, monitoring merchandise/operations
- Develop action plans to mitigate shrink and achieve sales/profit goals
- Supervise associates: hire/train/mentor/assign duties; build team environment; set expectations/evaluate performance
- Provide recognition, coaching, and foster belonging culture
- Coordinate/oversee activities; build stakeholder relationships; support plans/initiatives
- Identify/communicate goals; build accountability/measure progress; address improvements; promote learning
- Ensure policy compliance, support ethics/integrity, implement action plans, utilize Open Door Policy
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What compensation does this role offer?
Walmart offers competitive pay as well as performance-based bonus awards for this position.
Is this an overnight stocking coach position, and what are the work hours?
This information is not specified in the job description.
What key skills are needed for the Overnight Stocking Coach role?
Key skills include leading and developing teams through teaching, training, and active listening; modeling exceptional customer service; driving financial performance by managing P&L, budgeting, and inventory; and providing supervision, mentoring, and performance evaluations.
What is the company culture like for this role?
The culture emphasizes fostering a culture of belonging, building a team-based work environment, providing recognition and rewards, coaching for success, and supporting the Open Door Policy while upholding company values, ethics, and integrity.
What makes a strong candidate for this Overnight Stocking Coach position?
Strong candidates excel in team leadership, customer service, financial management of store areas, associate development through mentoring and evaluations, and ensuring compliance with company policies while driving business results.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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