(USA) Operations Manager - Floor (Fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.Com, HMSC)-1 at Walmart

Brookhaven, Mississippi, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Logistics, Fashion, Import, JewelryIndustries

Requirements

  • Communicate with individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates)
  • Drive and implement business plans to achieve facility goals (e.g., production, quality, safety) and operational improvements
  • Forecast staffing, workload, and performance results to meet business demands
  • Prepare, review, and/or analyze business reports to identify operational improvements (e.g., production, quality, safety)
  • Monitor and ensure compliance with Logistics and company quality, safety standards, policies, procedures, and directives
  • Identify and resolve associate, customer, and supplier concerns using judgment or consulting others
  • Supervise and manage associates and leaders by providing direction, monitoring performance, giving feedback, identifying training needs, and supporting hiring, promotion, coaching, and evaluation
  • Build high-performing teams, embrace differences, create a culture of belonging, and provide growth opportunities
  • Work collaboratively, build relationships, communicate with impact to motivate and influence
  • Attract, retain, empower, and develop talent; recognize contributions
  • Maintain high standards of integrity, ethics, compliance; model Walmart values; promote accountability and regenerative goals
  • Act selfless, humble, self-aware, honest, fair, and transparent
  • Deliver results with customer-first focus; apply EDLP/EDLC models; adapt to customer shopping behaviors
  • Make data-based decisions balancing short/long-term priorities considering stakeholders
  • Display curiosity, take calculated risks, show courage/resilience, learn from mistakes
  • Drive continuous improvements, adopt new technologies/skills, support change

Responsibilities

  • Implement business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and operational improvements
  • Forecast staffing, workload, and performance to meet business demands
  • Prepare, review, and analyze business reports to identify improvements
  • Monitor and ensure compliance with standards, policies, procedures by developing/distributing/maintaining documentation
  • Resolve associate, customer, and supplier concerns
  • Supervise associates/leaders: give direction, monitor performance, provide feedback, identify training/development needs, model policies, participate in hiring/promotion/coaching/evaluation
  • Build and lead high-performing teams fostering belonging and growth
  • Collaborate, build relationships, communicate to motivate/influence
  • Attract/retain/develop talent and recognize accomplishments
  • Promote integrity, ethics, compliance, and Walmart values
  • Deliver customer-focused results using data insights and business models
  • Drive continuous improvements and adoption of new technologies

Skills

Key technologies and capabilities for this role

Operations ManagementTeam LeadershipBusiness PlanningStaff ForecastingPerformance AnalysisBusiness ReportingCompliance ManagementQuality StandardsSafety StandardsLogisticsSupplier ManagementCustomer ServiceTraining & DevelopmentHiringCoaching

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the work arrangement or location policy for this role?

This information is not specified in the job description.

What key skills are required for the Operations Manager role?

Key skills include communicating verbally and in writing, driving business plans to achieve goals like production quality and safety, forecasting staffing and performance, analyzing business reports, ensuring compliance with standards, and supervising associates.

What is the company culture like at Walmart for this position?

The culture emphasizes respecting the individual by building high-performing teams, embracing differences, and creating belonging; acting with integrity by maintaining high standards and modeling Walmart values; serving customers with data-driven decisions; and striving for excellence.

What makes a strong candidate for this Operations Manager position?

Strong candidates excel in supervising associates, driving operational improvements, ensuring compliance, resolving concerns, and embodying Walmart's values like respect, integrity, customer service, and excellence, with experience in providing feedback, training, and development.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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