Virtual Store Support Operator
Advance Auto PartsSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to initiate, direct, and participate in community outreach programs, including establishing relationships with key community individuals/groups and representing the company externally
- Knowledge of company policies, procedures, asset protection, safety controls, and quality assurance standards, with skills in analyzing reports and implementing action plans
- Experience in supervising, hiring, training, mentoring, evaluating, and developing hourly associates, including promoting a belonging mindset and providing feedback
- Proficiency in modeling exceptional customer service using the One Best Way (OBW) service model, resolving customer issues, and leading process improvements
- Capability to assist in driving financial performance, including reviewing P&L statements, controlling expenses, forecasting budgets, and analyzing economic trends/community needs
- Skills in coordinating job-related activities, building stakeholder relationships, setting goals, measuring progress, and promoting continuous learning/adaptability
- Commitment to company mission, values, ethics, integrity, and the Open Door Policy
Responsibilities
- Initiate, direct, and participate in community outreach programs; encourage associates/managers in community service; champion company-sponsored programs, events, and sustainability efforts
- Ensure compliance with company policies/procedures by holding associates accountable, analyzing reports, implementing/monitoring controls, and developing action plans for deficiencies
- Provide supervision and development for hourly associates: hire, train, mentor, assign duties, evaluate performance, recognize achievements, set/communicate expectations, and promote belonging
- Model exceptional customer service; manage/support initiatives; resolve customer needs/complaints; develop action plans for deficiencies; lead process improvements for high-quality experience
- Assist store manager in achieving sales/profit goals; review P&L statements; control expenses; develop plans to correct financial deficiencies; participate in budget forecasting
- Coordinate/oversight job-related activities: develop stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements
- Build high-performing teams; embrace differences; create belonging culture; work collaboratively; attract/retain/develop talent; communicate positively; act with integrity; hold accountable to Walmart values
Skills
Community Outreach
Compliance Management
Associate Supervision
Performance Evaluation
Customer Service
Financial Analysis
P&L Review
Asset Protection
Safety Controls
Quality Assurance
Training & Mentoring
Strategic Initiatives
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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