Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to initiate, direct, and participate in community outreach programs, including establishing relationships with key community individuals/groups and representing the company externally
- Knowledge of company policies, procedures, asset protection, safety controls, and quality assurance standards, with skills in analyzing reports and implementing action plans
- Experience in supervising, hiring, training, mentoring, evaluating, and developing hourly associates, including providing recognition and promoting a belonging mindset
- Proficiency in modeling exceptional customer service using the One Best Way (OBW) service model, resolving customer issues, and leading process improvements
- Capability to assist in driving financial performance, including reviewing P&L statements, controlling expenses, forecasting budgets, and analyzing economic trends/community needs
- Skills in coordinating job-related activities, developing stakeholder relationships, setting goals, measuring progress, and promoting continuous learning/adaptability
- Commitment to company mission, values, ethics, integrity, and the Open Door Policy
- Ability to build high-performing teams, embrace diversity, foster belonging, work collaboratively, communicate effectively, attract/retain talent, and hold self/others accountable to Walmart values
Responsibilities
- Initiate, direct, and participate in community outreach programs by encouraging associates/managers, maintaining community relationships, and championing company-sponsored programs, events, and sustainability efforts
- Ensure compliance with company policies/procedures by holding associates accountable, analyzing reports, implementing/monitoring controls, maintaining quality standards, overseeing reviews, and developing action plans
- Provide supervision and development for hourly associates by hiring, training, mentoring, assigning duties, evaluating performance, setting expectations, communicating effectively, and promoting belonging
- Model and demonstrate exceptional customer service by following OBW, managing initiatives, resolving customer needs/complaints, developing action plans, and providing process improvement leadership
- Assist store manager in driving financial performance by achieving sales/profit goals, reviewing P&L statements, controlling expenses, developing corrective plans, and participating in budget forecasting
- Coordinate, complete, and oversee job-related activities by maintaining stakeholder relationships, supporting plans/initiatives, communicating goals, building accountability, measuring results, and addressing improvements
- Ensure compliance with policies and support company mission/values/ethics by implementing action plans and providing guidance on business processes
- Build high-performing teams, embrace differences, create belonging culture, work collaboratively, attract/retain/develop talent, and maintain/promote integrity, ethics, and compliance
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the location or remote work policy for this role?
This information is not specified in the job description.
What key skills or responsibilities are required for the Operations Manager role?
Key responsibilities include community outreach, ensuring compliance with policies, supervising and developing hourly associates, modeling customer service, driving financial performance, and coordinating job-related activities.
What is the company culture like for this position?
The culture emphasizes a belonging mindset in the workplace, promoting company mission values, standards of ethics and integrity, and supporting associates through recognition, mentoring, and continuous learning.
What makes a strong candidate for this Operations Manager role?
Strong candidates should demonstrate leadership in supervising associates, ensuring compliance and safety, driving financial results, fostering community relationships, and modeling exceptional customer service.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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