Outside Membership Sales Rep. (remote with 50% travel)
BJ's Wholesale ClubSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Assists management with supervision, assigning duties, communicating goals and feedback, training associates, providing direction on member service, ensuring compliance with policies, supporting Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
- Communicates and supports membership by providing information on types, programs, and benefits, processing memberships, upgrades, and credit accounts, encouraging renewals, participating in sales and marketing events, completing marketing recaps, and meeting membership goals
- Provides member service by acknowledging members, identifying needs, assisting with purchases, locating merchandise, guiding on self-service technology, handling transactions at registers or self-checkout, and ensuring club pick-up orders are filled
- Oversees assigned area by handling claims and returns, zoning, arranging merchandise, identifying shrink and damages, organizing carts/flatbeds, assisting with transport, using cart retrieval equipment, and maintaining parking lot cleanliness
- Completes accounting records, files transactions, follows procedures, provides register funds, creates financial reports, assists investigations, prepares deposits and Cash Fund Transfers, investigates overages/shortages, and maintains confidentiality of financial/personal information
- Develops, communicates, and implements processes by collaborating with managers, coworkers, customers, analyzing information, monitoring progress, and addressing improvements
- Demonstrates, promotes, and supports compliance with policies, procedures, ethics, and integrity by explaining, guiding, implementing action plans, using Open Door Policy, and assisting with corrections
- Leads and participates in teams by sharing resources, determining needs/priorities, coordinating assignments, providing feedback/support, ensuring timelines/quality, and modeling adaptation to change
- Respects the Individual: Embraces differences, creates belonging culture, provides opportunities for thriving, attracts talent, works as a team, builds relationships, communicates positively, strengthens team through development/mentoring, recognizes contributions
- Acts with Integrity: Maintains and promotes highest standards of integrity and ethics
Responsibilities
- Supervise associates in assigned area, including duty assignment, training, guidance, compliance, and HR functions like recruiting/hiring
- Drive membership growth through information sharing, processing, renewals, events, and goal achievement
- Deliver exceptional member service across interactions, purchases, technology, and order fulfillment
- Maintain area operations, including merchandising, inventory control, equipment use, and lot maintenance
- Manage accounting tasks, financial reporting, investigations, deposits, and confidentiality
- Collaborate to develop and improve business processes and practices
- Ensure ethical compliance and integrity across operations
- Lead teams to meet priorities, timelines, and quality standards
- Foster inclusive team culture, relationships, mentoring, and recognition
- Uphold integrity and ethical standards
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the work location or remote policy for this role?
This information is not specified in the job description.
What key skills or responsibilities are required for the Member Team Lead role?
The role requires skills in supervising associates, communicating goals and feedback, training on processes, providing member service, handling claims and returns, and completing accounting records.
What is the company culture like for this position?
The culture emphasizes supporting the Open Door Policy, compliance with company policies, ethics and integrity, and collaboration with managers, coworkers, customers, and business partners.
What makes a strong candidate for the Member Team Lead position?
Strong candidates have experience in supervising associates, resolving member issues, ensuring policy compliance, handling financial tasks like accounting and deposits, and promoting membership sales.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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