(USA) Market Manager, Walmart US at Walmart

Raleigh, North Carolina, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to provide supervision and development opportunities for facility management across multiple facilities, including hiring, direction, expectation setting, accountability, rewarding, and guiding development
  • Expertise in ensuring competitive talent by championing HR initiatives, addressing business needs/turnover, promoting opportunities, building talent pipelines, and guiding leadership development
  • Skills in implementing and modeling customer service standards, ensuring store excellence, understanding customer needs, and aligning expectations with company goals
  • Knowledge of compliance with company/legal policies, including environmental, loss prevention, safety, and quality assurance, with ability to implement controls, action plans, and strategic initiatives
  • Capability to drive operational excellence, hold teams accountable, lead change efforts, conduct competitor assessments, monitor improvements, and provide feedback
  • Proficiency in financial management, including preparing/analyzing reports, budgeting, trend identification, cost control, and resolving budgetary issues
  • Strategic planning skills for analyzing objectives/customer needs, developing/implementing strategies, resource allocation, process evaluation, and promoting customer environments
  • Experience in workforce strategies, including diagnosing gaps, recruiting/developing talent, mentorship, succession planning, and leveraging capabilities
  • Ability to cultivate integrity/ethics environments, integrate values, enforce consequences, and support Open Door Policy
  • Networking skills for internal/external partnerships, community outreach, stakeholder engagement, and supporting associate initiatives
  • Leadership in building high-performing teams, embracing diversity, fostering belonging, collaboration, trust, and positive communication

Responsibilities

  • Supervise and develop facility management in multiple facilities through hiring, direction, expectations, accountability, rewards, and guidance
  • Champion HR initiatives to ensure competitive talent, address needs/turnover, promote opportunities, build pipelines, and guide leadership development
  • Implement and model customer service standards across facilities, ensure store excellence, enhance customer experience, and align with goals
  • Ensure compliance with policies/regulations by implementing/monitoring controls, overseeing routines, developing action plans, and guiding programs
  • Drive operational excellence, hold management accountable, lead change, assess competitors, monitor improvements, and provide feedback
  • Manage market financial performance by preparing/analyzing reports, administering budgets, identifying trends/opportunities, advising on costs, and resolving issues
  • Provide direction by analyzing objectives/needs, developing/implementing strategies, incorporating costs/forecasts, evaluating processes, and identifying improvements
  • Develop strategies for skilled workforce via gap diagnosis, recruiting, development, mentorship, succession, and talent leveraging
  • Cultivate integrity/ethics by integrating values, developing consequences, and supporting Open Door Policy
  • Leverage partnerships/networks for business goals through community initiatives, stakeholder engagement, and associate support
  • Build high-performing teams by embracing differences, creating belonging, enabling thriving, collaborating, building trust, and communicating positively

Skills

Key technologies and capabilities for this role

facility managementtalent managementHR initiativescustomer servicecomplianceloss preventionsafety protocolsoperational excellencefinancial reportingbudget managementteam leadershipchange management

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time role.

What is the work location or remote policy for this role?

This information is not specified in the job description.

What key skills or experiences are required for the Market Manager role?

The role requires strong leadership in supervising and developing facility management teams, implementing customer service standards, ensuring compliance with policies, driving operational and financial performance, and developing workforce strategies.

What is the company culture like for this position?

The culture emphasizes customer service excellence, operational excellence, compliance, continuous improvement, and cultivating an environment where associates respect each other.

What makes a strong candidate for this Market Manager position?

Strong candidates will have experience in multi-facility management, talent development, financial analysis, strategic planning, and fostering high-performing teams aligned with customer and company goals.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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