(USA) Lead Technician, Facility Services, Exterior Services at Walmart

Wytheville, Virginia, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Facility ServicesIndustries

Requirements

  • Expertise in landscape management, including horticulture methods, planting, pruning, pest/disease identification, and chemical applications
  • Knowledge of company policies, procedures, logistics, safety standards (e.g., OSHA, Hazardous Waste, NFPA, Storm Water, DOT), and compliance requirements
  • Proficiency in using technology (e.g., phones, tablets, laptops) for work orders, records, logs, and documentation
  • Ability to lead teams, supervise associates, assign duties, provide feedback, monitor performance, and participate in hiring, promotion, coaching, teaching, job shadowing, certification, and evaluation
  • Skills in troubleshooting, customer service, resolving complaints, and communicating with facility users
  • Capability to maintain equipment, tools, supplies, quality, and safety standards
  • Demonstrated commitment to ethics, integrity, Open Door Policy, respect for individuals, building relationships, and fostering a positive team culture

Responsibilities

  • Lead and participate in teams by using/sharing resources, identifying customer needs/business priorities, coordinating/executing work assignments, providing advice/feedback/support, and modeling adaptation to change
  • Supervise associates by assigning duties, communicating goals, providing feedback/follow-up, monitoring performance, teaching/supporting policies/procedures, and ensuring compliance
  • Participate in hiring, promotion, coaching, teaching, job shadowing, technician certification, and evaluation of associates
  • Maintain quality and safety standards by ensuring equipment/tools/supplies are in working order and available, training associates on logistics/policies, monitoring compliance, and distributing procedures/documentation
  • Assign/support activities for compliance with external regulations (e.g., OSHA, Hazardous Waste, NFPA, Storm Water, DOT)
  • Manage assigned areas using horticulture methods, maintain garden beds/containers/landscape plants, perform landscaping tasks (e.g., cutting grass, weed management, raking leaves), apply planting/pruning, and resolve pest/disease issues
  • Leverage technology to complete work orders and maintain records/logs/documentation
  • Troubleshoot, provide customer service, resolve problems/complaints, and ensure work environments meet Walmart policies/procedures
  • Demonstrate/promote/support compliance with policies, ethics, integrity, and Open Door Policy; perform other facility-related maintenance duties
  • Provide expert advice/guidance, develop/execute/improve action plans, support business solutions, build relationships/partnerships, monitor progress, and adapt to changes
  • Demonstrate respect for individuals, drive positive experiences, embrace differences, support belonging, develop others through feedback/coaching/mentoring, recognize contributions, and build trusting relationships

Skills

Key technologies and capabilities for this role

Landscape ManagementHorticultureWeed ManagementPruningPest ControlOSHA ComplianceNFPADOT RegulationsTeam LeadershipCustomer ServiceWork Order Management

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What is the work location or remote policy for this role?

This information is not specified in the job description.

What key skills are required for the Lead Technician role?

The role requires expertise in landscape management, horticulture methods, performing landscaping tasks like cutting grass and weed management, troubleshooting, and leveraging technology for work orders.

What is the company culture like for this position?

The culture emphasizes compliance with company policies, procedures, ethics, and integrity, using the Open Door Policy, while modeling adaptability to change, supporting team members, and aligning with Walmart's mission and values.

What makes a strong candidate for this Lead Technician position?

Strong candidates have leadership experience in supervising associates, expertise in facility maintenance and landscaping, knowledge of safety regulations like OSHA and NFPA, and the ability to ensure compliance and quality standards.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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