General Manager, Platform
Offchain LabsSalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, and providing feedback (Tour to Teach)
- Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Experience introducing and leading company change efforts, providing clear expectations, guidance for business solutions, and communicating objectives
- Expertise in modeling and demonstrating exceptional customer service (One Best Way/OBW service model), managing initiatives like store of the community and outreach programs
- Proficiency in resolving customer needs, complaints, issues, developing action plans for deficiencies, and providing process improvement leadership
- Financial acumen: reviewing P&L statements, managing budgeting, forecasting, expense control indexed to sales, monitoring merchandise presentation, seasonal transitions, inventory flow, operational processes, mitigating shrink, achieving sales/profit goals
- Supervisory skills: hiring, training, mentoring associates, assigning duties, setting expectations, providing recognition, promoting belonging mindset, recruiting for staffing needs and growth
- Ability to develop/maintain stakeholder relationships, support plans/initiatives, identify/communicate goals, build accountability, measure progress, address improvements, demonstrate adaptability, promote continuous learning
- Commitment to compliance with company policies/procedures, supporting mission/values/ethics/integrity, utilizing Open Door Policy
- Leadership qualities: building high-performing teams, embracing differences, creating belonging culture, working collaboratively, building trusting relationships, communicating with impact/positivity, attracting/retaining talent, empowering/developing talent
- Integrity: maintaining/promoting ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals, selfless/humble/self-aware behavior
Responsibilities
- Lead and develop teams by teaching, training, listening, touring stores, providing feedback, communicating/collaborating on operations/technology/initiatives/merchandising/direction
- Introduce/lead change efforts, provide expectations/guidance for business solutions, communicate objectives
- Model/demonstrate customer service standards (OBW), manage/support initiatives (e.g., community programs), resolve issues, develop/implement action plans for deficiencies/process improvements
- Drive financial performance/sales: review P&L, manage budgeting/forecasting/expenses, ensure merchandise presentation/inventory/operations, mitigate shrink, achieve sales/profit goals
- Provide supervision/development: hire/train/mentor associates, assign duties, set expectations, recognize, promote belonging, recruit for needs/growth
- Coordinate/oversee job activities: maintain stakeholder relationships, support plans/initiatives, identify/communicate goals, build/measure accountability/progress, address improvements, promote learning/adaptability
- Ensure policy/procedure compliance, support mission/values/ethics via action plans, Open Door Policy, guidance on business processes
- Build high-performing teams, embrace differences, foster belonging culture, create thriving opportunities
- Work collaboratively, build relationships, communicate to motivate/influence
- Attract/retain/empower/develop talent, recognize contributions
- Maintain/promote integrity/ethics/compliance, model values, hold accountable, support regenerative goals (belonging, waste elimination, local giving), act selfless/humble/self-aware
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the work location or remote policy for this role?
This information is not specified in the job description.
What key skills are required for the GM Coach role?
Key skills include leading and developing teams, driving financial performance through P&L management and sales goals, modeling exceptional customer service, and providing supervision and mentoring to associates.
What is the company culture like for this position?
The culture emphasizes building high-performing teams, embracing differences in people and cultures, promoting a belonging mindset, and respecting the individual.
What makes a strong candidate for the GM Coach position?
Strong candidates excel in team leadership and development, financial management including P&L analysis, customer service delivery, associate mentoring, and fostering an inclusive workplace.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
Related Jobs
RemoteRemoteProject Manager - New Stores
Dick's Sporting Goods$83,000 - $138,200/year
- Full Time
- Senior (5 to 8 years)
RemoteDistrict Manager - West
AbbottSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteOperations Manager
Dandy$116,500 - $137,000/year
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteArea Business Manager
ZoetisSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteDirector CMC Operations
Abarca HealthSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteInsurance Sales Representative, Multi-Carrier
Kin Insurance$65,000 - $100,000/year
- Full Time
- Entry Level & New Grad, Junior (1 to 2 years)