Assistant Manager, Acquisition
DraftKingsSalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback (Tour-to-Teach), and communicating/collaborating with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Skill in introducing and leading company change efforts, providing clear expectations and guidance for business solutions, and communicating business objectives effectively
- Proficiency in modeling and demonstrating exceptional customer service using the One Best Way (OBW) service model, managing customer service initiatives (e.g., store of the community, community outreach), resolving customer needs/complaints/issues, developing action plans for deficiencies, and providing process improvement leadership
- Capability to drive financial performance and sales by reviewing/evaluating P&L statements, managing budgeting/forecasting/expense control indexed to sales, monitoring merchandise presentation/seasonal transitions/inventory flow/operational processes, and implementing action plans to mitigate shrink and achieve sales/profit goals
- Experience in providing supervision and development for hourly associates through hiring, training, mentoring, assigning duties, setting expectations, providing recognition, ensuring belonging, and recruiting/developing qualified associates for staffing and growth
- Ability to coordinate, complete, and oversee job-related activities by developing/maintaining stakeholder relationships, supporting plans/initiatives, identifying/communicating goals/objectives, building accountability/measuring progress, addressing improvement opportunities, demonstrating adaptability, and promoting continuous learning
- Knowledge of ensuring compliance with company policies/procedures, supporting mission/values/ethics/integrity through action plans, utilizing Open Door Policy, and providing direction on business processes/practices
- Awareness and promotion of diversity
Responsibilities
- Lead and develop teams effectively by teaching, training, actively listening to associates, touring stores and providing feedback (Tour-to-Teach), communicating/collaborating on store operations/technology/business initiatives/merchandising/company direction, introducing/leading change efforts, providing expectations/guidance for business solutions, and communicating objectives
- Model/demonstrate exceptional customer service standards to associates using OBW service model, manage/support customer service initiatives (e.g., community programs), ensure resolution of customer needs/complaints/issues, develop/implement action plans for deficiencies, and provide process improvement leadership for high-quality customer experience
- Drive financial performance/sales of designated store area by reviewing/evaluating P&L statements, managing/assisting in budgeting/forecasting/expense control indexed to sales, monitoring/ensuring effective merchandise presentation/seasonal transitions/inventory flow/operational processes, and developing/implementing action plans to mitigate shrink and achieve sales/profit goals
- Provide supervision/development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, communicating expectations consistently, ensuring belonging, and recruiting/developing qualified associates to meet staffing needs and company growth
- Coordinate/complete/overssee job-related activities/assignments by developing/maintaining key stakeholder relationships, supporting plans/initiatives for customer/business needs, identifying/communicating goals/objectives, building accountability/measuring progress, identifying/addressing improvement opportunities, demonstrating adaptability, and promoting continuous learning
- Ensure compliance with company policies/procedures and support mission/values/standards of ethics/integrity by implementing action plans, utilizing/supporting Open Door Policy, and providing direction/guidance on applying these in business processes/practices
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the compensation for this Coach/Ops Mgr Trainee position?
Walmart offers competitive pay for this role.
Is this Coach/Ops Mgr Trainee position remote or on-site?
This information is not specified in the job description.
What skills are required for the Coach/Ops Mgr Trainee role?
Key skills include leading and developing teams through teaching, training, and active listening; driving financial performance by managing P&L, budgeting, and sales; and providing exceptional customer service using the One Best Way model.
What is the company culture like at Walmart for this role?
The culture emphasizes ethical integrity, open communication via the Open Door Policy, diversity awareness, continuous learning, and supporting company values through team development and customer service initiatives.
What makes a strong candidate for the Coach/Ops Mgr Trainee position?
Strong candidates excel in team leadership, associate development through hiring, training, and mentoring; financial management including P&L analysis and expense control; and delivering customer service while ensuring compliance and operational efficiency.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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