Senior Account Manager, Gas & Convenience
FetchSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Must be 18 years of age or older
Responsibilities
- Communicates and explains Membership types, programs, and benefits to current and prospective Members to assist with account decisions, build Membership levels, encourage renewals, communicate credit card program types and application processes, and promote the value of Sam's Club products and services
- Provides Customer/Member service by acknowledging the Customer/Member, identifying Customer/Member needs, assisting with purchasing decisions, locating merchandise, resolving Customer/Member issues and concerns, and promoting products and services, while maintaining a safe shopping environment
- Maintains area of responsibility by cleaning and organizing the car wash/gas station area and ensuring accurate pricing signage
- Maintains the Gas Station/Car Wash area in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment
- Receives and stocks merchandise/supplies from distribution centers and suppliers throughout the facility and organizes and maintains facility by following company procedures, utilizing equipment appropriately, merchandising, and completing and retaining required paperwork, logs, and other documentation
- Operates equipment, such as cash registers and related tools, to process customer purchases using appropriate procedures for different payment types and items sold
- Operates and maintains Gas Station/Car Wash area equipment and provides product and services to Customers in accordance with Company policies and procedures
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits are offered for this position?
Benefits include health coverage (medical, vision, dental), financial perks like 401(k), stock purchase, and company-paid life insurance, paid time off (PTO, parental leave, etc.), short-term/long-term disability, company discounts, and education benefits through Live Better U.
Is this a remote position or does it require on-site work?
This is a full-time on-site position at a Sam's Club facility involving operating the car wash/gas station and customer service.
What skills are required for the Carwash/Gas Attendant role?
Key skills include customer service, communicating membership benefits, operating cash registers and equipment, maintaining clean and organized areas, stocking merchandise, and ensuring safety.
What is the compensation for this role?
Sam's Club offers competitive pay and performance-based bonus awards, but specific salary details are not provided.
What makes a strong candidate for this Sam's Club position?
Strong candidates excel in customer service, can explain membership benefits and promote services, handle cash register operations, maintain clean and safe work areas, and follow company procedures for stocking and equipment use.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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