Retail Success Manager
SalsifySalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Part TimeJob Type
UnknownVisa
Healthcare, RetailIndustries
Requirements
- Doctoral degree in Optometry (OD) from accredited optometry school
- Licensed optometrist in good standing in state of practice
- EMR/EHR experience
- Eagerness to embrace new equipment, technology, and advanced instrumentation (e.g., digital phoropters, EMR Maestro, OCT/retinal camera combo)
- Experience in treating and managing ocular disease
Responsibilities
- Provide evidence-based vision care to ensure patients' health and wellbeing by recommending and prescribing medications and other treatment options (e.g., red eye, LASIK surgery, cataract surgery)
- Deliver routine vision care using evidence-based care guidelines
- Educate patients and store associates on eye health, including contact lens care, disease state management, and safety factors
- Consult with other health professionals to prepare patient care plans, observing optometry scope of practice per state board
- Embrace new equipment, technology, and advanced instrumentation
- Manage Optical Operations: Stay current on changes in optical procedures, ideas, and processes; share information with associates and managers
- Ensure adherence to proper policies and procedures for advising on merchandise and filling prescriptions
- Ensure optical operations are aligned with company and regulatory standards for prescriptions, claims, doctor and optician certifications/licensure, and associate training
- Guide associates and support managers on addressing customer and member concerns and merchandise defects
- Meet with managers, doctors, and associates to identify and discuss concerns/issues related to the business and share information on new initiatives
- Effectively recruit doctors in partnership with Market Directors
- Create a culture of patient care, safety, and accuracy; communicate clear expectations on quality of care and patient safety
- Ensure accountability for following standard operating procedures (SOP) and achieving quality and patient safety goals
- Ensure counseling and provision of health service information occurs on new therapy/items and as requested/required, with appropriate documentation
- Analyze and identify areas of improvement; implement interventions to improve team knowledge, patient safety, and risk reduction
- Promote reporting and transparency of errors (actual or patient-perceived); write timely plans of action for root cause identification and correction
- Create and foster an environment centered on healthcare compliance execution
- Actively communicate, train, and guide processes for compliance initiatives completion and follow-up
- Implement compliance initiatives and priorities; monitor compliance execution by others
- Ensure appropriate operational execution of billing procedures, HIPAA compliance, and SOP
- Utilize auditing processes
Skills
Optometry
OD
Vision Care
Ocular Disease Management
EMR
EHR
Digital Phoropter
OCT
Retinal Camera
Contact Lens Care
LASIK Consultation
Cataract Surgery Referral
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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