(USA) Area Manager - Quality Assurance/Systems (Import, Regional, Returns, Sam's, Wm.Com) at Walmart

Sealy, Texas, United States

Walmart Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Logistics, Supply ChainIndustries

Requirements

  • Ability to communicate verbally and in writing with individuals or groups (e.g., customers, suppliers, associates)
  • Experience implementing business plans, managing staffing, scheduling, assigning duties, and coordinating workloads to achieve facility goals (e.g., production, quality, safety)
  • Proficiency in monitoring and managing productivity through preparing, reviewing, and analyzing business reports
  • Knowledge of maintaining quality and safety standards, including training associates on Logistics and company policies, monitoring compliance, and distributing procedures/documentation
  • Skills in identifying and resolving associate, customer, or supplier concerns through listening, consulting, and recommending corrective actions
  • Supervisory experience developing associates and leaders, including assigning duties, monitoring performance, providing feedback, modeling policies, identifying training needs, and participating in hiring, promotion, coaching, teaching, and evaluation
  • Expertise in managing QA guidelines, procedures, and programs (e.g., slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages, strays, close date product, hazardous material processing) to increase efficiency and maintain inventory integrity
  • Experience managing systems hardware/software maintenance, installation, repairs, inventory tracking, and ordering components
  • Ability to troubleshoot systems/applications, collaborating with Information Systems Division (ISD) and vendors for problem resolution and system development
  • Alignment with Walmart leadership behaviors: Respect the Individual (builds teams, embraces differences, collaborates, attracts/retains talent); Act with Integrity (promotes ethics/compliance, accountable, selfless/humble); Serve Customers/Members (data-driven decisions, EDLP/EDLC models); Strive for Excellence (curiosity, continuous improvement, resilience)

Responsibilities

  • Communicate goals and manage staffing, scheduling, duties, and workloads to implement the business plan and achieve facility goals (e.g., production, quality, safety)
  • Monitor and manage productivity by preparing, reviewing, and analyzing business reports
  • Maintain quality and safety standards by training associates on policies/procedures, monitoring compliance, distributing/maintaining procedures and documentation
  • Identify and resolve associate, customer, or supplier concerns by listening, consulting, determining corrective actions, or making recommendations
  • Supervise and develop associates/leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, modeling policies, identifying training needs, and participating in hiring, promotion, coaching, teaching, and evaluation
  • Manage execution of QA guidelines, procedures, and programs to increase building efficiency and inventory integrity (e.g., slot profiling, inventory adjustments, cycle tests, outside storage, damages, strays, close date product, hazardous materials)
  • Oversee systems hardware/software maintenance, installation, repairs, inventory tracking, and ordering components
  • Manage troubleshooting of systems/applications by collaborating with ISD and vendors on resolutions and supporting current/future system development

Skills

Quality Assurance
Inventory Management
Logistics
Systems Maintenance
Hardware Installation
Software Maintenance
Troubleshooting
Business Reporting
Staff Management
Safety Standards
Productivity Monitoring
Associate Training
Hazardous Materials
Cycle Inventory
Slot Profiling

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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