Head of Quality Assurance (QA)
PlanetSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, LogisticsIndustries
Requirements
- Demonstrates up-to-date expertise in information and best practices
- Builds high-performing teams and embraces differences in people, cultures, ideas, and experiences
- Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity
- Attracts and retains the best talent, empowers and develops talent, and recognizes contributions
- Maintains and promotes the highest standards of integrity, ethics, and compliance
- Models Walmart values, acts in a selfless, humble, self-aware, honest, fair, and transparent manner
- Delivers results
Responsibilities
- Implements the business plan for assigned area by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals
- Maintains quality and safety standards by ensuring associates are trained on logistics and company policies, monitoring compliance, and distributing/maintaining procedures and documentation
- Manages quality assurance processes by identifying industry best practices, evaluating processes, developing/implementing changes, evaluating program effectiveness, analyzing service level data, and collaborating on action plans
- Supervises and develops associates and leaders by assigning duties, coordinating workloads, monitoring performance, providing feedback, modeling policies, identifying training needs, and participating in hiring, promotion, coaching, teaching, and evaluation
- Manages troubleshooting of systems applications by coordinating with Information Systems Division and vendors, and supporting development of current/future applications
- Provides expert advice and guidance on action plans, aligns efforts to meet customer/business needs, and builds commitment to perspectives
- Supports implementation of business solutions by building stakeholder relationships, identifying needs, determining processes, monitoring progress, recognizing improvements, and adapting to changes
- Models compliance with company policies, supports mission/values/ethics, uses Open Door Policy, and assists others in applying these in business processes
Skills
Quality Assurance
Logistics
Staff Management
Process Improvement
Training
Systems Troubleshooting
Performance Monitoring
Compliance
Service Level Management
Stakeholder Collaboration
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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