[Remote] (US) Project Manager, Acute & Payer at PointClickCare

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Health TechIndustries

Requirements

Strong understanding of business acumen
Ability to analyze scope and create project plans
Proficiency in managing, monitoring, and controlling multiple externally facing customer implementations
Capability to execute project budget, team resources, communications, and project plans
Experience anticipating and addressing barriers to project success
Skills in identifying, resolving risks and issues timely, and escalating concerns appropriately
Ability to act as primary interface to client business units during all phases of the project
Proficiency in leading formal presentations to internal and external stakeholders in a clear, concise, and explicit manner
Competence in executing established SOPs and administrative responsibilities within expected timeframes
Understanding of influencing impacts of project deliverables to financials (revenue recognition)

Responsibilities

Manage internal and external resources to deliver professional service engagements successfully and with quality outcomes
Work closely with internal and external stakeholders to understand business requirements of the customer
Leverage a team of Services Delivery staff and customer stakeholders to drive the implementation of software solutions
Act as primary contact for internal and external stakeholders, providing project status reporting, expense management, risk identification and mitigation, and aligning customer acceptance of deliverables
Analyze scope, create project plan, manage, monitor, and control multiple externally facing customer implementations of software
Execute the project budget, team resources, communications, and project plans to deliver on time, on budget, and within scope
Anticipate and address barriers to project success, identify and resolve risks and issues in a timely manner, and escalate concerns to the project team and senior management when appropriate
Act as primary interface to client business units during all phases of the project and lead formal presentations to internal and external stakeholders
Execute established SOPs and administrative responsibilities within expected timeframes
Influence impacts of project deliverables to financials (revenue recognition)

Skills

Key technologies and capabilities for this role

Project ManagementHealthcare ITStakeholder ManagementAgileAI ToolsLong-term CarePost-acute Care

Questions & Answers

Common questions about this position

Is this role remote or hybrid, and what are the office expectations?

This is a US-based role with travel to office expectations; for remote roles, there will be in-office events requiring travel to Mississauga and/or Salt Lake City offices including onboarding and team meetings. For hybrid roles, candidates must reside within commutable distance to the specified office for regular team events.

What skills are required for the Project Manager role?

The role requires skills in managing internal and external resources, delivering professional service engagements with quality outcomes, understanding business requirements, driving software solution implementations, project status reporting, expense management, and risk identification and mitigation.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at PointClickCare?

PointClickCare is founder-led, privately held, and recognized by Forbes as a top private cloud company and one of Canada’s Most Admired Corporate Cultures, offering flexibility, growth opportunities, meaningful work, and a human-first approach accelerated by AI.

What makes a strong candidate for this Project Manager position?

Strong candidates will have experience managing projects in professional services, particularly in healthcare software implementations, with the ability to lead delivery teams informally, handle stakeholder communication, and manage risks and expenses effectively.

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters

2000Year Founded

$220MTotal Funding

GRANTCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential

Comprehensive benefits available from day 1

Midweek mingles with free lunch

Wellness spending account

Retirement savings plan with employer match

Flexible PTO

Hybrid work models

Parental leave

Family planning support

Training & development programs

Corporate discounts program

Summer half-day Fridays

Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.

Real-time lab result integration with Sensiva Health raises data privacy concerns.

California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.

Harmony platform improves patient transitions between acute and post-acute care facilities.

Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.

Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.

Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

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