US Payroll Operations Lead at OpenAI

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, FinanceIndustries

Requirements

8+ years of experience in payroll operations, preferably in a fast-paced or high-growth environment
Strong working knowledge of U.S. federal, state, and local payroll regulations, tax requirements, and standard payroll practices
Hands-on experience with Workday or other large HCM/payroll systems; ADP or SmartCompliance experience is a plus
Ability to independently manage priorities, take ownership of outcomes, and deliver high-quality work under tight deadlines
Strong analytical and problem-solving skills with excellent attention to detail
Clear and concise communication skills, with the ability to partner effectively with internal and external stakeholders
Experience working with or managing BPO/vendor relationships is strongly preferred
Bachelor's degree in Finance, Accounting, HR, or a related field, or equivalent practical experience. CPP certification is a plus

Responsibilities

Support and execute end-to-end payroll processing for bi-weekly payroll cycles, ensuring accuracy, timeliness, and compliance across multiple jurisdictions
Review and validate employee data changes (new hires, terminations, compensation changes, time and attendance inputs) to ensure payroll accuracy
Proactively identify and resolve payroll discrepancies, working directly with employees and internal partners to troubleshoot and prevent recurrence
Manage employee payroll support inquiries with a high degree of professionalism, clarity, and service orientation
Lead and manage day-to-day workflows with outsourced payroll/BPO partners to ensure SLAs are met, quality standards are upheld, and escalations are handled efficiently
Partner closely with HR, Finance, Accounting, and other cross-functional teams to ensure clean upstream inputs and accurate downstream reporting
Maintain documentation, process maps, and internal controls to support audit readiness and compliance
Recommend process improvements and identify automation or efficiency opportunities to drive continuous improvement in payroll operations

Skills

Workday

ADP

US Payroll Regulations

Payroll Processing

Employee Data Validation

Payroll Discrepancy Resolution

BPO Management

Cross-Functional Collaboration

Process Documentation

Audit Compliance

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health insurance

Dental and vision insurance

Flexible spending account for healthcare and dependent care

Mental healthcare service

Fertility treatment coverage

401(k) with generous matching

20-week paid parental leave

Life insurance (complimentary)

AD&D insurance (complimentary)

Short-term/long-term disability insurance (complimentary)

Optional buy-up life insurance

Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)

Annual learning & development stipend

Regular team happy hours and outings

Daily catered lunch and dinner

Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.

Customizable ChatGPT personas could lead to privacy and ethical concerns.

Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.

OpenAI's AI models, like Sora, offer unique video creation from text descriptions.

OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.

Customizable ChatGPT personas enhance user engagement and satisfaction.

OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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