US Benefits Manager at OpenAI

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Artificial IntelligenceIndustries

Requirements

In-depth understanding of benefits programs, laws, and industry best practices
Knowledge of US leaves and 401(k) required, along with Workday benefits administration and integrations
Effective communication and presentation skills to explain and promote benefits to employees
Skills in data analysis and reporting to measure outcomes and costs
Strong project management and organizational skills to plan and implement benefits initiatives
Ability to collaborate effectively
Automation and streamlining: Finding ways to scale processes and ensure high data integrity as the company grows

Responsibilities

Serve as the primary escalation point for complex or sensitive benefits questions, ensuring timely, accurate, and empathetic resolutions. Maintain deep knowledge of plan design, regulations, vendor processes, and internal workflows
Collaborate closely with People Operations, Payroll, Finance, HR Systems, Legal, ER, Comms, and external vendors to ensure benefits programs are well-coordinated, compliant, and scalable. Clearly communicate requirements, surface risks early, and drive alignment across teams
Partner with the Global Head of Benefits to design, implement, and optimize best-in-class benefits programs. Translate strategy into clear processes, documentation, and employee experiences across medical, retirement, time off, leave, wellness, and other offerings
Maintain high standards of accuracy in benefits data by conducting proactive audits, validating system inputs/outputs, and partnering with HR Systems to resolve issues. Ensure all programs meet regulatory requirements and internal controls
Identify gaps, inefficiencies, or recurring issues in benefits operations and lead end-to-end solutions. Build sustainable workflows, templates, checklists, and documentation to reduce manual errors and improve overall program quality
Develop and deliver clear, concise, and employee-friendly communications that explain plan changes, enrollment processes, compliance considerations, and how to navigate benefits. Partner with Comms to ensure consistent and well-timed messaging
Manage day-to-day relationships with carriers, brokers, and service providers. Hold vendors accountable to service-level expectations, escalate issues appropriately, and ensure smooth annual cycles (open enrollment, renewals, filings, audits)

Skills

Benefits Administration

Employee Experience

Data Management

HR Systems

Compliance

Vendor Management

Program Design

Cross-Functional Collaboration

Audits

Regulations

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health insurance

Dental and vision insurance

Flexible spending account for healthcare and dependent care

Mental healthcare service

Fertility treatment coverage

401(k) with generous matching

20-week paid parental leave

Life insurance (complimentary)

AD&D insurance (complimentary)

Short-term/long-term disability insurance (complimentary)

Optional buy-up life insurance

Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)

Annual learning & development stipend

Regular team happy hours and outings

Daily catered lunch and dinner

Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.

Customizable ChatGPT personas could lead to privacy and ethical concerns.

Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.

OpenAI's AI models, like Sora, offer unique video creation from text descriptions.

OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.

Customizable ChatGPT personas enhance user engagement and satisfaction.

OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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