Trust and Safety Representative at Accenture

St. Catharines, Ontario, Canada

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Technology, AIIndustries

Requirements

Minimum 6 months experience in one of the following: Trust & Safety, Content Moderation, Data Privacy, Cybersecurity, or Legal
High attention to detail and accuracy
Ability to quickly learn, apply, and adapt to changing usage policies
Experience using investigative tools such as login history, API logs, and secure PII handling systems
Strong critical thinking and problem-solving skills
Empathetic, analytical, and comfortable working in fast-paced, high-impact environments
Strong English written communication skills

Responsibilities

Enforce platform rules through manual review and AI-assisted systems
Handle reports of harmful or policy-violating content
Review appeals and escalate complex moderation decisions
Detect and prevent scams, spam, and coordinated inauthentic behavior
Investigate suspicious activity or account takeovers
Identify system gaps and recommend improvements to prevent abuse
Monitor for fraudulent activities such as fake accounts, payment fraud, and chargebacks
Analyze fraud patterns and emerging trends
Escalate high-risk cases and collaborate with cross-functional teams for resolution

Skills

Key technologies and capabilities for this role

Content ModerationRisk & Abuse PreventionFraud DetectionPolicy EnforcementAI-assisted ReviewScam DetectionSpam PreventionAccount InvestigationFraud Pattern AnalysisGenerative AI

Questions & Answers

Common questions about this position

What is the starting pay and any bonuses for this Trust and Safety Representative role?

The position offers a competitive starting wage of $19.23/hr plus a $2,000 signing bonus.

Is this Trust and Safety Representative position remote or office-based?

This information is not specified in the job description.

What are the key qualifications needed for this role?

Minimum 6 months experience in Trust & Safety, Content Moderation, Data Privacy, Cybersecurity, or Legal is required, along with high attention to detail, strong critical thinking, problem-solving skills, and strong English written communication skills.

What benefits and growth opportunities does Accenture offer for this position?

Accenture provides a comprehensive total rewards package including health, wellness, paid leave, and retirement benefits, 4+ weeks of paid training, annual salary increases, recognition programs, and a fast-track growth path with advancement opportunities in 6–12 months.

What kind of work environment and team culture can I expect at Accenture?

Accenture offers an inclusive work environment with active Employee Resource Groups and volunteer programs, where you'll join a team dedicated to building safe and responsible AI experiences in a fast-paced, high-impact setting.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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