Trust and Safety Investigator

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, Information Technology, InfrastructureIndustries

Requirements

The ideal candidate will have 1-5 years of experience in Trust & Safety, investigations, compliance, or a related field. Strong organizational and triage skills are essential, along with excellent communication and report writing abilities. Experience handling sensitive and confidential information is required, as is the ability to remain composed when reviewing sensitive subject matter. Familiarity with office productivity tools such as Microsoft Office and/or Google Workspace is necessary, and the candidate must be able to pass a thorough background and credit check. Bonus qualifications include experience responding to legal inquiries or working with law enforcement, familiarity with global privacy frameworks and data protection principles, knowledge of Linux OS, and experience with ticketing systems like Jira or ServiceNow. Eligibility or ability to obtain a security clearance is also a plus.

Responsibilities

The Trust & Safety Investigator will respond promptly to legal inquiries, including preservation requests, subpoenas, search warrants, and court orders. They will conduct investigations into potential Terms of Service and policy violations, such as copyright and trademark infringements, spam, phishing, malware, fraud, exploitation, harmful content, and national security matters. The investigator will collaborate with internal teams like Engineering and Storage to ensure proper handling of requests and investigations, and prepare clear, accurate reports for internal and external stakeholders. This role also involves handling sensitive data and subject matter with discretion and professionalism, and supporting the continuous improvement of investigation processes and tools.

Skills

Legal Inquiries

Law Enforcement

Policy Violations

Trust and Safety

Cloud Infrastructure

Customer Protection

Brand Protection

Vultr

Cloud infrastructure provider with global deployment

About Vultr

Vultr provides cloud infrastructure services, specializing in high-performance SSD VPS (Solid State Drive Virtual Private Servers) that can be deployed globally in just 60 seconds. Their services include cloud compute instances, storage solutions, and networking capabilities, allowing clients to manage and deploy resources easily. Unlike many competitors, Vultr operates on a subscription-based model where clients pay only for the resources they use, making it a cost-effective option for businesses of all sizes. With a strong focus on customer support, handling over 35,000 requests monthly, Vultr aims to simplify cloud computing for developers, startups, and enterprises across more than 150 countries.

West Palm Beach, FloridaHeadquarters

2014Year Founded

$323.9MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

51-200Employees

Benefits

Remote Work Options

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Paid Vacation

Paid Sick Leave

Home Office Stipend

Phone/Internet Stipend

Gym Membership

Risks

Increased competition in AI infrastructure could erode Vultr's market share.

Rapid expansion may lead to operational challenges if not managed carefully.

Dependence on partnerships poses risks if strategic misalignments occur.

Differentiation

Vultr offers over 20 data center locations across 5 continents for low latency.

The company provides high-performance cloud infrastructure at a fraction of Big Tech costs.

Vultr's SSD VPS can be deployed globally in just 60 seconds.

Upsides

Vultr secured $3.5B for global expansion in AI infrastructure and cloud computing.

Partnerships with AMD, Broadcom, and Juniper enhance Vultr's AI and cloud capabilities.

Vultr's competitive pricing model attracts businesses seeking cost-effective cloud solutions.

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