Transportation Program Manager 1 - Drop Ship - HYBRID at Nordstrom

Seattle, Washington, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Fashion, LogisticsIndustries

Requirements

Bachelor’s Degree in Supply Chain, Transportation, Business or Engineering desired. Graduate Degree or MBA a plus
5+ years of transportation, logistics, engineering or supply chain work experience
Demonstrated teamwork and influencing / negotiating skills to drive successful results with multiple internal and external stakeholders
Strong creative problem-solving skills, business acumen, and a customer-focused mindset
Excellent verbal and written communication skills
Comfortable in a fast paced and collaborative work environment
Ability to use analytical tools to organize and interpret data, present ideas and create continuous improvement projects
PC knowledge, including Microsoft Office applications
Ability to travel up to 10-20% annually

Responsibilities

Manage and expand the existing strategy for Drop Ship Transportation of Nordstrom Full Line and Rack merchandise from drop ship suppliers to customers via parcel carriers
Collaborate with Drop Ship Transportation Operations, Product, Engineering, Customer Care, and a variety of internal and external stakeholders to define optimal drop ship carrier selection and transportation processes & performance expectations and deliver at a high level
Analyze drop ship supplier and carrier performance and lead performance and cost-efficiency initiatives, ensuring alignment with service standards and financial targets while fostering strong supplier partnerships through evolving fulfillment and delivery capabilities
Assess, develop and implement creative customer-focused drop ship transportation solutions to achieve key factor goals and balance service, speed, quality and cost performance
Understand and utilize various internal and external systems and carrier interfaces for intelligent routing, fulfillment, tracking and receipt of drop ship customer shipments
Apply data analysis, problem solving and project management skills to identify and drive continuous improvement initiatives
Prepare and regularly communicate updates and performance to the leadership team

Skills

Transportation Management

Supply Chain

Drop Ship

Carrier Selection

Performance Analysis

Stakeholder Collaboration

Cost Optimization

Parcel Carriers

Supplier Management

Continuous Improvement

Communication

Data Analysis

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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