Internship, Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Pest Control, Facilities ServicesIndustries
Requirements
Ability to be flexible in working hours to ensure job delivery and customer satisfaction
Ability to accommodate some overnight stays away from home
Must be a hands-on problem solver
Proven ability to deliver service (For internal candidates this will be more than 90% QA score)
Numerate
Good level of literacy
Ability to motivate a team to deliver high levels of quality and performance
Good communication skills at all levels
Ability to deliver results in a pressurised environment
Capable of building strong internal and external relationships
I.T. literate
(Desirable) Supervisory experience
(Desirable) Commercially aware
(Desirable) Excel experience
Right to work in the country of this job (no sponsorship required)
Responsibilities
Support Sales and Service Manager plan and ensure service teams complete jobs to specification, to time and budget
Drive compliance managing safety to business process and expectation
Support and offer advice to SDMs on complex surveys
Plan and carry out service activities to district portfolio, to deliver a quality service
Conduct audits on fellow team members and subcontractors against criteria as defined to provide quality of service information
Deputise for the District Manager in his/her absence
Ensure teams maintain personal protective and application equipment in a clean and fully functional condition
Ensure teams maintain a clean and tidy vehicle and up to date serviced condition, drive in a courteous manner with participation in Mentor driving app to ensure risk rating is maintained at a low or very low level
Regularly update technical, procedural and Health and Safety knowledge and attend training and instruction as requested by your manager
Only undertake those operations for which you are trained and competent
Always maintain Company standards in dress and appearance
Comply with relevant Health & Safety, Environmental and employment legislation and Ecolab principles and objectives
Accurately submit such information, reports and other paperwork as required at specified time intervals
Liaise with District Manager and other branch staff in a respectful manner and carry out other reasonable duties that you may from time to time be asked
Observe Company principles and policies and present a professional image to customers and the public
Complete FAR as required by the District Manager
Participate in and promote Route 1 and Lead activity
Always provide a courteous and professional service to our customers
Completion of site audits using online I.T. resource
Own portfolio serviced to high standard
Investigate call back visits on job work and report on root cause to District manager and resolve these issues
Developing the skills required by the District Manager role