Trust & Safety Lead, Player Support
thatgamecompany- Full Time
- Junior (1 to 2 years)
Keywords Studios is seeking a Player Support Agent to provide top-notch assistance to players, solving their queries about the game and offering excellent customer service. This role involves using investigative skills, working with a ticketing system, and responding to inquiries via email and chat. Collaboration with internal teams is essential.
Comprehensive service provider for video games
Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.