Title Manager at First American

Vancouver, Washington, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Title Insurance, Real EstateIndustries

Requirements

Bachelor’s degree or equivalent combination of education and experience
5-7 years of directly related experience
3-5 years demonstrated experience in a supervisory or management role
Demonstrated success establishing, leading and maintaining effective working relationships at the Department Management level
Strong process skills; detail oriented
Strong computer skills and knowledge of company operating systems/applications
Strong problem-solving and customer service skills
Ability to lead/sought out for advice
Able to manage competing priorities
Successful track record designing, developing, and executing complex projects
Can influence the thinking of, or gain acceptance from others in sensitive situations, using influence and preventing damage to the relationships
Strong communication skills with the capacity to communicate the function’s vision and the department’s direction and set aligned goals
Provides resources and creates systems to measure results
Familiar with competitor, financial and industry dynamics
Actively recruits, retains and develops talent and holds employees accountable

Responsibilities

Manages work activities and operations of a functional area or department that supports the title process
Provides input to operational plans and works with Senior Management to ensure that plans are integrated with broader strategies
Acts as a liaison with Escrow/Branch managers and leaders of other functions/operations/business units and provides feedback and resolution on escalated issues, process issues/changes and results
Coordinates and monitors efforts between groups
In smaller operations, may be a hybrid role with Escrow and Title staff members reporting in
May work with vendors who provide services to FA, typically pre-approved; monitor/manage vendor compliance, cost effectiveness, quality and timeliness of work
Improves processes/quality of output; in smaller locations, may manage a wider range of vendors including office management providers
Tracks and monitors expenses; role may include office management-type duties
Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching
Identifies training needs for subordinates
Makes hiring and compensation recommendations
May get input from management
Responsible for operational functions related to providing title services to customers
Manage and lead teams who perform a wide range of duties related to title operations, provide support to branches to clear title, and focus on customers
Manage processes and policies
Partners with and acts as a liaison between groups such as Examining and Underwriting to ensure that compliance, policy adherence, production goals, and timelines are met
Ensures employee conformance to established practices and proper training of staff
Other duties as assigned

Skills

Title Operations

Team Management

Operations Management

Compliance

Policy Adherence

Underwriting

Examining

Escrow Management

Staff Training

Process Improvement

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

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