Test Support Technician at Plexus

Neenah, Wisconsin, United States

Plexus Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Aerospace, Defense, Healthcare, Life Sciences, IndustrialIndustries

Requirements

  • Strong technical knowledge of manufacturing test platforms
  • Experience with test equipment troubleshooting, debugging test software, and products
  • Ability to perform root cause failure analysis
  • Skills in calibration and preventative maintenance of equipment
  • Experience supporting new equipment evaluations
  • Capability to develop new test programs and complete test acceptance/validations
  • Knowledge of implementing engineering changes while maintaining program integrity
  • Strong communication skills for technical leadership and customer interaction
  • Ability to create training materials (e.g., Specific Function Training, Assembly Build Instructions)

Responsibilities

  • Review and react to key process indicators to increase program capability while maintaining low false call levels
  • Identify program or system gaps and implement solutions across the site
  • Actively listen and respond to internal customer needs and participate in sector teams to support external customer satisfaction
  • Provide technical leadership at the product level using strong communication skills
  • Work with planners and manufacturing Supervisors/Leads to support production schedule priorities
  • Support manufacturing Operators and Technicians in troubleshooting and debugging test equipment, software, and products
  • Lead root cause failure analysis and implement solutions to reduce or eliminate downtime
  • Lead calibration and preventative maintenance of equipment
  • Support new equipment evaluations and provide feedback as required
  • Develop new programs, complete test acceptance/validations, and implement engineering changes
  • Lead development of training for Operators or Manufacturing Test Technicians
  • Attend vendor training sessions to improve expertise and train others

Questions & Answers

Common questions about this position

What is the salary range for the Test Support Technician position?

The annual compensation range is $42,000.00 - $63,000.00, based on geographic location, work experience, education, licensure requirements, and skill level.

What benefits does Plexus offer to team members?

Plexus offers a comprehensive benefits package including medical, dental, and vision insurance, paid time off, retirement savings, opportunities for professional development, and perks to enhance work-life balance.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What are the key responsibilities or skills needed for this role?

The role involves developing and sustaining test and inspection programs, reviewing process indicators to increase capability while maintaining low false calls, identifying and implementing solutions for program gaps, and providing technical leadership with strong communication skills.

What is the company culture like at Plexus?

Plexus fosters an inclusive culture where team members are valued and empowered, guided by values such as Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence, and Creating Customer Success, with a focus on global collaboration, work-life balance, and professional growth.

Plexus

Manufactures and repairs medical devices

About Plexus

Plexus Corp. offers engineering and manufacturing services tailored for medical device manufacturers, focusing on aftermarket repair and maintenance for drug delivery devices. Their services lead to a 50% improvement in turnaround times and a 25% reduction in service costs, while also minimizing quality issues. Plexus stands out by providing end-to-end solutions, utilizing tools like the Strategic Mitigation Action Response Tracker (SMART) to enhance supply chain efficiency. The company's goal is to deliver specialized, high-quality solutions that improve operational efficiency and reduce costs for their clients.

Oradea, RomaniaHeadquarters
1979Year Founded
IPOCompany Stage
Robotics & Automation, HealthcareIndustries
5,001-10,000Employees

Benefits

Professional and personal development
Plexus Global Mentor Program
Accessible Resources

Risks

Closure of Portland facility may indicate operational challenges affecting workforce stability.
Partnership with Simbe Robotics could strain resources if demand exceeds production capabilities.
Integration with Gate Web3 Wallet may expose Plexus to cybersecurity risks.

Differentiation

Plexus offers end-to-end solutions from design to maintenance in multiple sectors.
The company specializes in aftermarket repair for medical devices, improving efficiency and cost.
Plexus's Strategic Mitigation Action Response Tracker aids in predictive risk management.

Upsides

Partnership with Simbe Robotics expands Plexus's role in the growing retail automation market.
Acquisition of a new office building suggests potential for expanded design and development services.
Collaboration with Arch Systems enhances Plexus's Industry 4.0 capabilities for better efficiency.

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