Tencent Cloud – EdgeOne Product Solution Architect (Malaysia) at Tencent

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, TechnologyIndustries

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field
Minimum 5 years of experience in technical implementation, cloud delivery, or customer onboarding roles in a cloud or internet services environment
Strong familiarity with CDN, edge acceleration, and cloud security concepts
Working knowledge of web infrastructure and network protocols (HTTP, DNS, IP, routing, SSL)
Excellent interpersonal and communication skills to work with customers, partners, and internal stakeholders across different geographies
Fluency in English and Chinese Mandarin is required for regional collaboration and communication
Growth mindset with a proactive, execution-driven attitude
Willingness to participate in 24/7 standby rotations and occasional weekend shifts, with compensatory off days provided as needed

Responsibilities

Support the migration and deployment of customer workloads to EdgeOne, including technical assessment, solution design, planning, implementation, and verification
Coordinate cross-functional internal and external resources to ensure delivery milestones and service expectations are met
Translate customer requirements into actionable technical solutions aligned with Tencent Cloud’s platform capabilities and business goals
Produce migration documentation, test scenarios, solution proposals, and onboarding materials tailored to each customer project
Troubleshoot and resolve issues throughout the delivery lifecycle by working closely with support, engineering, and R&D teams
Optimise delivery frameworks and workflows for scalability, customer experience, and cross-team efficiency
Capture and feedback market observations, delivery challenges, and product gaps to improve Tencent Cloud’s service capability in global markets

Skills

Key technologies and capabilities for this role

EdgeOneTencent CloudSolution ArchitectureCloud MigrationInfrastructure DesignTechnical AssessmentTroubleshootingMigration PlanningDeploymentOnboardingAINetwork Security

Questions & Answers

Common questions about this position

What is the salary or compensation for this Product Solution Architect role?

This information is not specified in the job description.

Is this role remote or does it require office presence in Malaysia?

This information is not specified in the job description.

What skills and experience are required for this position?

Candidates need a Bachelor’s degree in Computer Science or related field, minimum 5 years in technical implementation or cloud delivery, strong familiarity with CDN, edge acceleration, and cloud security, working knowledge of web infrastructure and network protocols, plus excellent communication skills and fluency in English and Chinese Mandarin.

What is the work schedule like for this role?

The role requires participation in 24/7 standby support and occasional weekend duty on a rotational basis, with time-off compensation provided whenever activated.

What makes a strong candidate for this Product Solution Architect position?

Strong candidates have 5+ years in cloud delivery or customer onboarding, expertise in CDN, edge acceleration, cloud security, and network protocols, plus fluency in English and Mandarin for cross-geography collaboration.

Tencent

Internet platform for social, gaming, fintech

About Tencent

Tencent is a technology company that focuses on enhancing the daily lives of internet users and assisting businesses in their digital transformation. It operates in various sectors, including social networking, entertainment, fintech, and cloud computing. Tencent's main products include WeChat, a messaging and mobile payment app with over a billion users, and Tencent Games, which produces popular video games like Honor of Kings and PUBG Mobile. The company generates revenue through online advertising, subscription services, in-app purchases, mobile payments, and cloud services. Unlike many competitors, Tencent has a diverse business model that allows it to serve both individual users and enterprises effectively. The goal of Tencent is to enrich user experiences and support businesses in their digital journeys.

Shenzhen, ChinaHeadquarters

1998Year Founded

$31.5MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, Fintech, AI & Machine Learning, GamingIndustries

10,001+Employees

Benefits

Professional Development Budget

Risks

Tencent's addition to the US blacklist may affect its operations and partnerships.

Developing Call of Duty mobile version may lead to competitive tensions with Microsoft.

Investment in blockchain exposes Tencent to volatile regulatory environments.

Differentiation

Tencent's WeChat app integrates messaging, social media, and mobile payments seamlessly.

Tencent Games is a global leader with popular titles like Honor of Kings and PUBG Mobile.

Tencent Cloud offers scalable solutions for businesses, enhancing digital transformation efforts.

Upsides

Tencent's investment in blockchain technology could enhance its fintech and cloud services.

The Hunyuan-Large language model advances Tencent's AI capabilities in social networking and gaming.

Collaboration with DYXnet on AI solutions opens new avenues in digital transformation services.

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