Telepharmacy Technician – (Onsite – Store 11376 – Chicago, Illinois) – Full Time at CVS Health

Chicago, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, PharmacyIndustries

Requirements

Passion for transforming health care and dedication to CVS Health's mission
Ability to operate under Pharmacist oversight from a separate Supervising Pharmacy location
Knowledge of Standard Operating Procedures (SOPs), best practices, and pharmacy workflow procedures
Capability to serve as a keyholder, manage alarm and safe codes, and protect pharmacy products (especially refrigerated products and controlled substances)
Flexibility for scheduling and business needs
Receptive to feedback, growth mindset, and commitment to team dynamics

Responsibilities

Follow all company SOPs at each workstation to support Pharmacists and improve patient health
Oversee safe and secure operation of the Remote Dispensing Pharmacy
Follow pharmacy workflow procedures at workstations (production, pick-up, drive-thru, drop-off) for safe and accurate prescription fulfillment
Complete all tasks related to controlled substance prescription fulfillment, including counting, capturing images, maintaining inventory, and additional CII fulfillment
Contribute to positive patient experiences by showing empathy, creating personalized moments, offering services like immunizations, and solving/escalating patient problems at pick-up, drive-thru, register, and over the phone
Complete inventory activities (e.g., putting away deliveries, cycle counts, returns-to-stocks, waiting bin inventories) as directed
Actively seek opportunities to expand clinical and technical knowledge
Contribute to a safe, inclusive, and engaging team dynamic through effective communication with Supervising Pharmacy/Pharmacist and Telepharmacy Tech Team Leader

Skills

Key technologies and capabilities for this role

TelepharmacyPharmacy OperationsSOPsPharmacist OversightCustomer ServiceCommunicationRemote DispensingOperational Excellence

Questions & Answers

Common questions about this position

Is this Telepharmacy Technician position remote or onsite?

This is an onsite position at Store 11376 in Chicago, Illinois.

What are the main responsibilities of a Telepharmacy Technician?

Responsibilities include managing daily pharmacy operations under Pharmacist oversight, following SOPs, overseeing safe operations as a keyholder, handling prescription fulfillment workflows, and completing controlled substance tasks while showing empathy to patients.

What is the employment type for this role?

The position is full-time.

What is the company culture like at CVS Health?

CVS Health fosters a safe and inclusive culture where all people feel valued and empowered, with colleagues passionate about transforming health care, demonstrating genuine care, and contributing with heart every day.

What salary or compensation is offered for this position?

This information is not specified in the job description.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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