Technical Customer Support (contract)
RunwayFull Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
The role requires 2+ years of technical writing experience.
Addepar embraces a global flexible workforce model with offices in multiple locations including New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, and Dubai.
You'll write clear help articles and guides, manage requests, partner with SMEs, audit content, track engagement, and help evolve the Help Center's voice and tone.
The team fosters an agile, client-centered work environment focusing on constructive feedback and collaboration, with passion for delivering innovative, accessible products.
Ideal candidates are strong technical writers and editors with a keen eye for detail, who promote innovation, strategic decision-making, thoughtful risk-taking, and are eager to roll up their sleeves.
Investment management software for financial professionals
Addepar provides investment management software designed for financial professionals like asset managers and financial advisors. The platform aggregates and analyzes financial data, enabling users to make informed investment decisions. It allows for portfolio alignment with specific targets, modeling of asset allocations, and testing of hypothetical performance across various scenarios, including the management of illiquid assets. Addepar's software offers a comprehensive view of client portfolios, helping professionals optimize financial goals and cash flow. The company operates on a subscription model, which includes features for billing and fee management, ensuring transparency in costs. With a strong presence in the global market and a large user base, Addepar focuses on leveraging data and technology to enhance the services investment professionals provide to their clients.