Technical Writer

Reading, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Financial Services, Banking, Payments, FintechIndustries

Requirements

Candidates must have a Bachelor's degree in technical writing, computer science, or a related field, along with at least 3 years of experience in technical writing. A strong understanding of RESTful APIs and OpenAPI standards is required, and knowledge of JSON and Postman is preferred. Proficiency with authoring, CMS, and task management tools like Readme, Confluence, and JIRA is necessary. Experience in Fintech, Banking, or Payments, along with UX writing and Portuguese language skills, are considered strong advantages. The ability to communicate effectively with remote, cross-functional teams and work both independently and collaboratively is essential.

Responsibilities

The Technical Writer will produce developer guides, API reference documentation, and other educational materials for the Pismo platform. This involves collaborating with engineers, product managers, and other experts to gather information, obtain technical reviews, and test code samples. Responsibilities include editing and reorganizing existing documentation, verifying the accuracy of code samples and instructions, and editing reference specification files. The role also entails generating code samples, publishing Postman collections, and working with the design team on user experience content. Additionally, the Technical Writer will participate in initiatives to establish style guidelines and processes and contribute ideas to enhance the developer experience.

Skills

Technical Writing

API Documentation

Developer Guides

Editing

Content Creation

Style Guidelines

Process Improvement

Cloud Platform

Banking Technology

Payment Solutions

Fintech

Visa

Global digital payment network provider

About Visa

Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.

San Francisco, CaliforniaHeadquarters

1958Year Founded

$55.8MTotal Funding

ANGEL_INDIVIDUALCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Technical Writer

Requirements

Responsibilities

Skills

Visa

About Visa

Benefits

Health Insurance.

Life Insurance.

Dental Insurance.

Disability Insurance.

Accidental Death & Dismemberment Insurance.

Risks

CBDCs could reduce reliance on Visa's payment network.

'Buy Now, Pay Later' services may decrease traditional credit card transactions.

Fintech startups offering zero-fee transactions could pressure Visa's revenue model.

Differentiation

Visa operates a global digital payment network connecting millions daily.

The company focuses on financial inclusivity and sustainability in its operations.

Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).

Upsides

Visa's partnership with fintechs enhances cross-border payment solutions.

Adoption of blockchain technology could revolutionize digital payments.

AI-driven fraud detection systems are reducing fraudulent activities.

API Developer Evangelist

Documentation Engineer

Technical Content Marketer

API Support Engineer (EU or India)

Senior Technical Writer

Implementation Manager - Payment Solutions