Technical Writer
NavaFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
The candidate must have at least 4 years of technical writing experience, preferably in a security product environment. They should possess a proven ability to write user-centric documentation for various audiences and personas, along with a strong grasp of content architecture, UX writing principles, and documentation design best practices. Experience with tools like Markdown, Git, Mintlify, Swagger/OpenAPI, and Confluence is required, as is familiarity with content management systems, version control, and agile development workflows. The ability to explain complex technical concepts clearly and excellent collaboration, communication, and project management skills are also essential. The candidate must be authorized to work and reside in the United States.
The Technical Writer will create and maintain user-focused documentation, including product guides, developer docs, API references, onboarding flows, FAQs, and release notes. They will design and implement scalable information architecture for logical organization and intuitive navigation. Responsibilities include understanding and documenting for multiple user personas, collaborating with cross-functional teams to gather technical details and ensure accuracy, and defining/enforcing content standards, voice, and style guidelines. The role also involves analyzing usage patterns and feedback to improve content, working with internal teams to evolve documentation tools and infrastructure, and contributing to the overall content strategy.
Cybersecurity services for threat defense
SpecterOps provides cybersecurity services that help organizations defend against advanced cyber threats. Their main services include adversary simulation, penetration testing, hunt operations, and breach assessments, which test and improve an organization's security measures. They also offer specialized tools like BloodHound and PowerForensics, along with training programs to educate clients on the latest tactics used by cyber adversaries. SpecterOps stands out by combining high-level services with proprietary tools and training, aiming to enhance the security posture of both commercial businesses and government agencies.