Technical Trainer at Aera Technology

Pune, Maharashtra, India

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Decision Intelligence, Enterprise SoftwareIndustries

Requirements

1-2 years in technical training, software training, or customer enablement roles
Experience training on enterprise software, SaaS platforms, or technical applications
Proven ability delivering training to technical and non-technical audiences
Strong technical aptitude with ability to quickly learn complex software platforms
Excellent presentation and facilitation skills for engaging virtual and in-person audiences
Proficiency with training delivery tools, screen sharing, and virtual classroom technologies
Ability to translate technical concepts into user-friendly, accessible instruction
Strong problem-solving skills to address learner questions and technical challenges
Patient and empathetic approach to learners at different skill levels
Clear verbal and written communication abilities
Enthusiasm and energy for teaching technical content
Flexibility adapting training style to diverse learning preferences
Teamwork and collaboration supporting enablement team objectives

Responsibilities

Assist the Senior Manager, Enablement in delivering comprehensive training programs for diverse audiences
Conduct instructor-led training sessions (virtual and in-person) on Aera platform features, workflows, and best practices
Deliver product demonstrations, hands-on labs, and interactive exercises that reinforce learning
Provide certification training and assess learner competency through practical evaluations
Create and maintain training materials including demo scripts and training Sandboxes
Offer post-training support answering technical questions and troubleshooting user challenges
Collaborate with Instructional Designers to test course content and provide feedback on technical accuracy
Stay current with platform updates, new features, and product roadmap to keep training content relevant
Manage user accounts, permissions, roles, and enrollments ensuring proper access controls
Participate in continuous learning to enhance technical knowledge and instructional delivery skills
Achieve 90% certification pass rates for technical training programs
Maintain platform knowledge proficiency through quarterly assessments
Reduce post-training support tickets through effective instruction

Skills

Key technologies and capabilities for this role

Aera Decision CloudTechnical TrainingInstructor-Led TrainingProduct DemonstrationsHands-On LabsCertification ProgramsTraining MaterialsDemo ScriptsUser Account ManagementAccess ControlsTroubleshootingPlatform Updates

Questions & Answers

Common questions about this position

What experience is required for the Technical Trainer role?

Candidates need 1-2 years in technical training, software training, or customer enablement roles, plus experience training on enterprise software, SaaS platforms, or technical applications.

Is this a remote position or does it require in-person work?

The role involves conducting instructor-led training sessions that are both virtual and in-person.

What are the key skills needed for this position?

Required skills include strong technical aptitude to learn complex platforms quickly, excellent presentation and facilitation skills, proficiency with training delivery tools, and the ability to translate technical concepts into user-friendly instruction.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for the Technical Trainer position?

A strong candidate has proven ability delivering training to both technical and non-technical audiences, strong problem-solving skills, and a patient, empathetic approach, along with experience in technical training or customer enablement.

Aera Technology

AI system for decision automation and recommendations

About Aera Technology

Aera Technology focuses on decision automation using artificial intelligence. Its AI system analyzes how businesses operate, providing real-time recommendations and taking autonomous actions to enhance decision-making. By learning from past decisions, the system continuously improves its future suggestions. Aera Technology primarily targets large corporations with complex supply chains, offering a tool that refines and indexes data from enterprise systems to deliver real-time insights. This allows businesses to accurately predict risks and opportunities, while also recommending optimal actions. Aera's unique approach includes proactively engaging users and autonomously executing decisions, setting it apart from competitors. The company's goal is to help businesses make faster, more informed decisions, ultimately increasing efficiency and profitability.

Mountain View, CaliforniaHeadquarters

2017Year Founded

$168.9MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Stock Options: We believe every Aera team member should have a stake in our future success

Medical: Benefits provided through your choice of Aetna PPO, Aetna HDHP, or, for California-based team members, Kaiser

Dental: No monthly cost to employee through Delta Dental

Vision: No monthly cost to employee through VSP

401(k) and Additional Benefits Plans: Employees can contribute to: 401(k) plan (Traditional/Roth); Health Savings Account (HSA); Flexible Savings Account (FSA); Supplemental Life Insurance Plan; Short-term Disability; Commuter Benefit Program

Learning and Development: You’ll have access to professional development content through Udemy, our online learning platform. Udemy offers thousands of courses to help you learn new skills - whether for your professional development or your personal interests

Employee Referral Program: Earn cash when your referrals get hired!

Events and Extras: We work hard and get things done, but we also value the importance of having fun: office outings; birthday celebrations; holiday parties; weekly in-office lunches, and more

Paid Time Off: To give our best and live a well-balanced life, we need to take time off for rest, relaxation and rejuvenation. Here at Aera, we offer flexible paid time off. In addition, we have 10 paid holidays each year

Snacks: When you’re working from the office, you’ll have access to our fully stocked kitchen with a selection of snacks and beverages

Risks

Competition from established AI companies like IBM and Google threatens Aera's market share.

Rapid AI advancements may outpace Aera's feature integration, risking obsolescence.

Data privacy concerns and regulatory scrutiny could impact Aera's operations and client trust.

Differentiation

Aera Technology offers a unique AI system for real-time decision automation.

The Aera Decision Cloud integrates seamlessly with existing enterprise systems and data sources.

Aera's platform continuously learns, improving recommendations and decision-making over time.

Upsides

Aera's generative AI enhances user experience with a conversational interface for decision-making.

The 'AI Test Drives' program accelerates enterprise adoption of AI-powered decision-making.

Recognition as a leader in Decision Intelligence Platforms boosts Aera's market credibility.

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