Workday Systems Administrator
Accurate Background- Full Time
- Mid-level (3 to 4 years), Junior (1 to 2 years)
Candidates should possess extensive product support experience, particularly in User Interface (UI), Mobile Technologies, and Authentication. They should demonstrate a deep technical understanding of software and the ability to analyze and diagnose complex technical issues.
As a Technical Support Analyst, you will provide technical support to customers and consultants, diagnose and solve highly technical software issues, report operational issues/product defects to Engineering teams, and collaborate with multiple partners to resolve problems. You will also develop product expertise in various Workday products and contribute to product improvement through issue reporting.
Cloud applications for finance and HR management
Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.