Technical Sales Architect - Phone (APAC)

India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Telecommunications, SoftwareIndustries

Requirements

Candidates must have over 5 years of experience in a customer or product team facing technical role and over 5 years of experience in the phone industry with enterprise deployments. They should possess SaaS Collaboration sales experience (web conferencing, cloud voice, UCaaS, CCaaS), be a UCaaS industry expert with a strong understanding of VoIP/Telephony Architecture, PBX, SBCs, and telephony solution deployments (including cloud). A functional understanding of REST APIs and JSON, proficiency in Javascript or Python for API testing and integration validation, expert-level solution integration knowledge, and thorough industry landscape knowledge are also required.

Responsibilities

The Technical Sales Architect will help increase the technical relevance of the solutions engineering community by influencing platform technical direction and architecture strategy, and prioritizing development efforts. They will establish relationships with key architects, promote architectural standard methodologies, and lead teams to define and communicate technology and platform strategy. Responsibilities include partnering with product managers on feature prioritization, building and prioritizing platform and integration strategy, developing and hosting training sessions for pre-sales and technical field teams, building integration labs, providing interoperability recommendations, creating technical white papers and guides, supporting product launch activities, and assisting with trade shows and executive briefings.

Skills

Technical Sales

Solutions Engineering

Platform Architecture

Product Management

Customer Feedback Analysis

Market Trends Analysis

Integration Strategy

Pre-sales Training

Technical Field Training

Integration Labs

Interoperability

Technical White Papers

Infrastructure Design

Troubleshooting Guides

Collaboration Industry Knowledge

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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