Senior Staff Technical Program Manager
ServiceNowFull Time
Expert & Leadership (9+ years)
Candidates should possess 5+ years of experience managing technical programs in AI, ML, or software development, with startup experience being a plus. Enthusiasm for learning about Twelve Labs’ technologies and industry developments is desired, along with a strong ownership mindset and commitment to high-quality results. Experience with program management tools like Linear, Notion, and methodologies, and understanding of Agile, Scrum software development processes are required.
The Technical Program Manager will lead technical programs from inception to completion, coordinating efforts across engineering, product, design, and business teams; create comprehensive program plans with clear milestones, dependencies, and resource allocations; proactively identify potential obstacles and implement effective mitigation strategies; drive informed decision-making through data-driven insights and stakeholder engagement; deliver clear, timely updates on program status and challenges to leadership and stakeholders; skillfully manage competing priorities and resources across multiple workstreams; introduce and refine scalable program management practices to enhance team efficiency; and translate technical concepts for diverse audiences.
AI system for video content understanding
Twelve Labs focuses on artificial intelligence and video understanding by developing a system that analyzes videos to extract key features like actions, objects, and speech. This information is transformed into vector representations, enabling fast semantic search within large video datasets. The company differentiates itself by providing a platform that is faster and more effective than many existing models, allowing developers and product managers to easily integrate its technology through an API. Twelve Labs aims to make all videos searchable, enhancing the way businesses utilize video content.