Lucid

Technical Information Architect

Riyadh, Riyadh Province, Saudi Arabia

Auto‑apply with AI Apply

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

Candidates should possess a Bachelor’s degree in Information Architecture, Technical Communication, UX Design, Computer Science, or a related field, and at least 3 years of experience in information architecture, technical documentation, UX writing, or content strategy for technical audiences. They should have strong working knowledge of Confluence, Jira, and collaborative documentation tools, and the ability to create clear technical diagrams using tools such as Lucidchart or Draw.io. A solid understanding of web development concepts, REST APIs, system architecture, and DevOps practices is also preferred.

Responsibilities

The Technical Information Architect will design and implement an end-to-end information architecture for all technical documentation, including developer notes, system administration manuals, DevOps processes, and product specs. They will aggregate, organize, and label content from various teams into a unified structure within Confluence, Jira, and related tools, establish documentation standards and best practices, create visually clear diagrams, collaborate with engineering teams to ensure documentation accuracy, link related documentation across domains, conduct content audits, and advocate for knowledge-sharing strategies.

Skills

Confluence

Jira

collaborative documentation tools

Lucidchart

Draw.io

web development concepts

REST APIs

system architecture

DevOps practices

attention to detail

organizational skills

cross-functional collaboration

technical writing

English communication

Lucid

Visual collaboration tools for teams

About Lucid

Lucid provides tools for visual collaboration, helping teams brainstorm, diagram, and visualize complex ideas and software. Its main products include Lucidchart, which allows for intelligent diagramming, Lucidspark for virtual brainstorming sessions, and Cloud Insights for visualizing software architecture. These tools are especially beneficial for remote teams, enabling them to collaborate effectively as if they were in the same room. Lucid serves a wide range of clients, including nearly all Fortune 500 companies, and operates on a subscription-based model with various pricing tiers to meet different organizational needs. The company's goal is to simplify complexity, providing teams with the clarity and context necessary to work efficiently.

Key Metrics

South Jordan, UtahHeadquarters

2010Year Founded

$161.6MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Competitive compensation packages

Comprehensive portfolio of health benefits

Equity

Eight-week paid sabbatical after 5 years

Paid parental/family leave

Annual Hackathon and frequent game nights

Personal and career development through Lucid Learning

Community engagement and giving through Lucid Heart

Risks

Emerging competitors like Miro and MURAL pose a threat to Lucid's market share.

Data privacy concerns may arise with Lucid's expanding data residency program.

Dependence on partnerships with tech giants could risk if they develop competing products.

Differentiation

Lucid offers a comprehensive visual collaboration suite with Lucidchart and Lucidspark.

Lucid's products are used by 99% of Fortune 500 companies, showcasing strong enterprise presence.

Lucid's AI-driven enhancements and integrations with Microsoft 365 and Slack set it apart.

Upsides

Lucid's expansion into EMEA strengthens data security and compliance for regional customers.

Inclusion in Forbes Cloud 100 for five consecutive years highlights Lucid's market leadership.

Lucid's FedRAMP authorization opens opportunities in the public sector for secure collaboration.

Land your dream remote job 3x faster with AI

Try Jobo Free