Technical Implementation Specialist at Paperless Parts

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

NoVisa

ManufacturingIndustries

Requirements

US Citizenship or Green Card Holder (due to US Export Control Laws)
Bachelor's Degree in Computer Science, Engineering, MIS, or related field
Strong skills in a computational environment
Firm grasp of programs such as Excel
Willingness to learn proprietary coding language P3L and other technologies
Discovery, planning, project management, and change management skills
Track record of finding solutions to unique problems and thriving in challenging situations
Become expert in manufacturing processes such as CNC machining, sheet metal fabrication, and 3D printing
Excited to work with customers, build relationships, and deliver technical solutions
Dedicated to cross-functional collaboration to meet customer milestones and mitigate risk
Ability to share solutions and train customers on platform utilization

Responsibilities

Lead the development of a customer’s new quoting workflow by leveraging Paperless Parts’ best practices and understanding of the customer’s unique business requirements
Expert knowledge of the Paperless Parts Platform coding language, P3L; apply rigorous problem-solving to design customized solutions
Lead the deployment of Paperless Parts standard integrations, making customizations where required
Provide best practices for quoting workflows to maximize customer value
Work closely with Implementation Project Managers and Integrations Engineers to gather requirements, map solutions, and meet onboarding milestones on time and on budget
Communicate clearly and regularly to implementation stakeholders regarding status and risks
Spend time on-site with customers to build relationships and learn how manufacturing shops operate
Provide ongoing support for customers' Pricing Configuration and integrations within the Paperless Parts platform
Conduct thorough discovery to inform solution design; document all custom configurations and code for clarity, maintainability, and effective knowledge transfer
Further company-wide DEI & social impact initiatives

Skills

Key technologies and capabilities for this role

ExcelPythonP3LCNC MachiningSheet Metal Fabrication3D PrintingIntegrationsProject Management

Questions & Answers

Common questions about this position

What skills are required for the Technical Implementation Specialist role?

Candidates must have a firm grasp of programs such as Excel, a willingness to learn the proprietary coding language P3L, and skills in discovery, planning, project management, and change management. A track record of finding solutions to unique problems and thriving in challenging situations is essential, along with becoming an expert in manufacturing processes like CNC machining, sheet metal fabrication, and 3D printing.

What are the main responsibilities of a Technical Implementation Specialist?

Responsibilities include leading the development of customer quoting workflows using best practices and P3L, applying expert knowledge of P3L for customized solutions, deploying standard integrations with customizations, and providing best practices for quoting workflows.

What is the company culture like at Paperless Parts?

Customer Success is at the center of everything, with a focus on building and maintaining customer technical solutions, working cross-functionally with Services Engineers and Implementation Project Managers, and helping customers maximize platform value through relationships and training.

What citizenship is required for this position?

The position requires US Citizenship or Green Card Holder due to activities subject to US Export Control Laws.

Is the role remote or does it require office presence?

This information is not specified in the job description.

Paperless Parts

Cloud-based quoting software for manufacturers

About Paperless Parts

Paperless Parts provides quoting software designed specifically for manufacturers, catering to a wide range of clients from small job shops to large production facilities. The main product is a cloud-based platform that simplifies and speeds up the quoting process, enhancing accuracy. Key features of the platform include advanced analytics, collaboration tools, and a part viewer, which collectively help manufacturers optimize their operations and increase their success rates in winning quotes. Unlike many competitors, Paperless Parts operates on a subscription-based model, allowing clients to access the software for a recurring fee. The company's goal is to make manufacturing more efficient and accessible, ultimately aiming to transform the industry.

Boston, MassachusettsHeadquarters

2017Year Founded

$36.1MTotal Funding

SERIES_BCompany Stage

Industrial & Manufacturing, Enterprise SoftwareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Paid Vacation

Wellness Program

Gym Membership

Commuter Benefits

Health Savings Account/Flexible Spending Account

401(k) Retirement Plan

Employee Recognition Program

Risks

Increased competition from AI-driven platforms may erode market share.

Economic downturns could impact subscription-based revenue model.

Expansion into aerospace may face regulatory and compliance challenges.

Differentiation

Paperless Parts offers a unique AI-powered quoting tool, Wingman, enhancing efficiency.

The platform integrates seamlessly with existing ERP and accounting software for manufacturers.

Focuses on custom part manufacturing, providing tailored solutions for niche industry needs.

Upsides

Growing demand for AI in manufacturing boosts Paperless Parts' market potential.

Cloud-based solutions trend supports Paperless Parts' platform adoption and growth.

Expansion into aerospace industry offers significant market opportunities in Southern California.

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