[Remote] Technical Design Engineer at Brightseed

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

5+ years of experience designing advanced managed services
Bachelor's degree
Certifications in Voice+, Broadsoft, Ring Central

Responsibilities

Work with clients to collect and complete all technical detail needed to install advanced services
Design and onboard for Voice+
Complete high-level design documentation
Perform detailed low-level configuration in the respective portal or systems
Facilitate change requests and quotes on the customer's behalf
Capture any missed elements in the order
Work with sales to identify what is needed on a new quote and order
Program all user and group features required for a successful activation/cutover
Coordinate with project management any/all required details to support with the scheduling of installation
Provide day 1 test and turnup support to customers
Identify platform or product gaps and provide feedback to product management
Perform new feature interoperability testing
Document and communicate all defects or improvements to product management
Create, modify, or update platform, feature, portal, and device documentation
Provide single point of contact for large customer onboarding projects
Provide SME support for pre-sales discovery and solution development for large/complex opportunities

Skills

Brightseed

AI platform for discovering health-boosting compounds

About Brightseed

Brightseed discovers beneficial compounds in nature that can enhance human health using artificial intelligence. Their Forager® platform identifies bioactive compounds—small molecules from plants and microbes that positively affect biological functions. They also offer Brightseed™ Bio Gut Fiber, which contains bioactives that support gut health. By partnering with companies, Brightseed provides insights into bioactives and their health benefits, aiming to unlock the potential of these compounds.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$123.8MTotal Funding

GRANTCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Hybrid work flexibility

Medical, dental, & vision

Unlimited PTO

Life insurance

EAP

401(k) plan

Mental health platform

Employee discounts

Cell phone & commuter costs

Parental leave

Risks

Increased competition from established brands like Centrum in the bioactive market.

Over-reliance on partnerships like Manitoba Harvest could limit market reach.

Regulatory scrutiny poses challenges as Brightseed expands in the health and wellness sector.

Differentiation

Brightseed uses AI to discover bioactives, accelerating discovery from years to months.

Forager® A.I. maps bioactives to health outcomes with unprecedented accuracy and speed.

Brightseed's Bio Gut Fiber is made from upcycled hemp hulls, appealing to eco-conscious consumers.

Upsides

Growing consumer interest in personalized nutrition boosts demand for Brightseed's bioactive products.

Rising gut health awareness increases demand for Brightseed's gut health-focused bioactives.

Regulatory support for bioactives in supplements facilitates Brightseed's market expansion.

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