Technical Account Manager II- Test Automation at UiPath

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Automation, Enterprise SoftwareIndustries

Requirements

Strong experience in automation testing, with expertise in tools like Selenium, Tricentis, or similar platforms
Good understanding of CI/CD and DevOps life-cycle
Experience in creating POCs and delivering technical demonstrations tailored to customer needs
10 years of industry experience with hands-on experience on programming e.g., .NET C#, C++, VB, Java or PowerShell etc
Previous experience working with Automation Anywhere, Blue Prism, Pega or Nice (good to have)
Experience in technical support, project management, technical sales and consultancy (previous experience in application or implementation support domain is a plus)
Familiarity with software and front-end development
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
Diplomacy, tact, and poise under pressure when working through customer issues
Willing to travel as and when needed
Nice to Have: Familiarity with frameworks used in test automation
Nice to Have: Exposure to enterprise environments and understanding of complex testing workflows
Nice to Have: Working knowledge or exposure to UiPath product
Nice to Have: UiPath Certified Professionals will get more attention

Responsibilities

Provide support for automation testing solutions, working closely with the customers to address technical requirements
Assist customers in establishing best practices for Automation and Testing CoE focusing on Implementation, Governance, Support and Monitoring
Stay updated on the latest trends and tools in automation testing to support technical discussions effectively
Act as a technical advisor to customers while performing code reviews, infrastructure scaling guidance and holding preventive care sessions
Help customer to identify and develop new use cases for UiPath that drive adoption and align to customer’s business needs and strategic goals
Provide technical guidance to customers to support pre-sales and post-sales processes
Coach customers to be product experts and train their teams on UiPath best practices
Provide product engineering team with customers’ feedback and contribute to identification and creation of new features or products
Partner closely with cross-functional teams within UiPath to translate business needs into new solutions for customers
Be an extended part of client’s technical team ensuring automation program is running effectively

Skills

Key technologies and capabilities for this role

UiPathTest AutomationRPACode ReviewsInfrastructure ScalingCoE ImplementationGovernanceMonitoringPre-sales SupportPost-sales Support

Questions & Answers

Common questions about this position

What experience level is required for this Technical Account Manager role?

The role requires 10 years of industry experience with hands-on programming in languages like .NET C#, C++, VB, Java, or PowerShell.

What key skills are needed for automation testing in this position?

Strong experience in automation testing with expertise in tools like Selenium, Tricentis, or similar platforms is required, along with good understanding of CI/CD and DevOps life-cycle.

What is the company culture like at UiPath?

UiPath seeks curious, self-propelled, generous, and genuine people who thrive in a fast-moving, fast-thinking growth company and care about each other, the company, and its larger purpose.

What salary or compensation is offered for this role?

This information is not specified in the job description.

Is this Technical Account Manager position remote or office-based?

This information is not specified in the job description.

UiPath

Robotic process automation software solutions

About UiPath

UiPath provides robotic process automation (RPA) solutions that help businesses improve their efficiency by automating repetitive tasks. Their software allows organizations to create AI-driven workflows and manage these processes through cloud-based orchestration. This means that users can set up automated tasks that run without human intervention, which helps to lower operational costs and boost productivity. What sets UiPath apart from its competitors is its extensive marketplace for third-party integrations, allowing users to enhance their automation capabilities with additional tools and solutions. The main goal of UiPath is to empower organizations to streamline their operations and focus on more strategic activities by reducing the time spent on mundane tasks.

New York City, New YorkHeadquarters

2005Year Founded

$1,936.8MTotal Funding

IPOCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Rapid AI agent evolution may outpace UiPath's current RPA offerings.

High implementation costs and rigidity of traditional RPA tools could deter clients.

Emergence of platforms like Salesforce's Agentforce may provide competitive alternatives.

Differentiation

UiPath offers AI-driven workflows enhancing business efficiency through intelligent automation.

The company provides robust governance and multiple robots on a single virtual machine.

UiPath's marketplace for third-party integrations expands its ecosystem and customer solutions.

Upsides

UiPath leads the 2024 Everest Group automation assessment, showcasing industry leadership.

The launch of AI Trust Layer enhances governance of GenAI features across the platform.

Collaboration with The Bank of East Asia expands UiPath's enterprise automation solutions.

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