Tech Training Developer at Entrust

Shakopee, Minnesota, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Security, Technology, Identity SolutionsIndustries

Requirements

Associates degree in technical discipline and/or equivalent education and minimum of 3 years of relevant experience
1 or more years of experience developing and delivering technical training courses
Proficiency with application tools such as PowerPoint, Word, Articulate, SolidWorks, Creative Cloud, etc
1 or more years of experience interfacing with internal and external customers and managing projects
Strong understanding of software principles and techniques
Excellent communication, teamwork, and organizational skills
Ability to travel, with some international travel required
Unrestricted work authorization for US
Preferred Qualifications
Bachelor’s degree in education, computer science, or related field
Experience/knowledge of card personalization industry
Experience supporting Entrust products and solutions
Multimedia training development experience
Multi-lingual capability

Responsibilities

Perform audience needs analysis to design and develop effective and appropriate course curriculum that meets user and field service requirements within the given product release schedule (75%)
Research product information from subject matter experts (engineering, service, manufacturing, etc.) and hands-on learning to develop training materials for operators, administrator, and maintenance courses (75%)
Conduct training classes utilizing approved training curriculum and department policies and procedures (25%)
Instruct participants using an appropriate mix of media and methods including, but not limited to, classroom presentations, skill practice activities, web-conferencing, and multimedia self-study (25%)
Conduct follow up evaluations to determine effectiveness of course materials and delivery (25%)

Skills

Key technologies and capabilities for this role

Technical TrainingCurriculum DevelopmentAudience AnalysisProduct ResearchTraining DeliveryClassroom InstructionHands-on LearningInstructional Design

Questions & Answers

Common questions about this position

Is this position remote or on-site?

This position is on-site at Entrust's Global Headquarters in Shakopee, MN.

What are the basic qualifications for this role?

Basic qualifications include an Associates degree in a technical discipline or equivalent with 3 years of relevant experience, 1+ years developing and delivering technical training courses, proficiency with tools like PowerPoint, Word, Articulate, SolidWorks, and Creative Cloud, experience interfacing with customers and managing projects, strong understanding of software principles, excellent communication, teamwork, and organizational skills, ability to travel including internationally, and unrestricted US work authorization.

What is the salary or compensation for this position?

This information is not specified in the job description.

Does Entrust offer remote work or flexible arrangements?

The job requires on-site presence at the Global Headquarters in Shakopee, MN, with no mention of remote or flexible work options.

What makes a strong candidate for this Tech Training Developer role?

A strong candidate will have the basic qualifications plus preferred ones like a Bachelor’s degree in education, computer science or related field, experience in the card personalization industry, and knowledge of Entrust products.