Tech Training Developer at Entrust

Shakopee, Minnesota, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Security, Technology, Identity SolutionsIndustries

Associates degree in technical discipline and/or equivalent education and minimum of 3 years of relevant experience
1 or more years of experience developing and delivering technical training courses
Proficiency with application tools such as PowerPoint, Word, Articulate, SolidWorks, Creative Cloud, etc
1 or more years of experience interfacing with internal and external customers and managing projects
Strong understanding of software principles and techniques
Excellent communication, teamwork, and organizational skills
Ability to travel, with some international travel required
Unrestricted work authorization for US
Preferred Qualifications
Bachelor’s degree in education, computer science, or related field
Experience/knowledge of card personalization industry
Experience supporting Entrust products and solutions
Multimedia training development experience
Multi-lingual capability

Perform audience needs analysis to design and develop effective and appropriate course curriculum that meets user and field service requirements within the given product release schedule (75%)
Research product information from subject matter experts (engineering, service, manufacturing, etc.) and hands-on learning to develop training materials for operators, administrator, and maintenance courses (75%)
Conduct training classes utilizing approved training curriculum and department policies and procedures (25%)
Instruct participants using an appropriate mix of media and methods including, but not limited to, classroom presentations, skill practice activities, web-conferencing, and multimedia self-study (25%)
Conduct follow up evaluations to determine effectiveness of course materials and delivery (25%)