Teamleiter*in at Zalando

Erfurt, Thuringia, Germany

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, E-commerce, RetailIndustries

Requirements

Gute IT-Kenntnisse und Fähigkeit, vorgegebene Ziele eigenständig umzusetzen
Abgeschlossene Berufsausbildung
Erste fachliche Führungserfahrung von kleineren Teams
Analytisches Denkvermögen, Ruhe in herausfordernden Situationen und Fähigkeit, richtige Entscheidungen zu treffen
Bewusstsein der Vorbildfunktion als Führungskraft
Fähigkeit, ein positives Arbeitsklima zu schaffen, in dem Informationen, Ideen und Wertschätzung geteilt werden
Gute rhetorische Fähigkeiten und Grundkenntnisse im Umgang mit Konflikten
Kommunikationsstärke, um Fachwissen verständlich und angepasst weiterzugeben
Gute Deutschkenntnisse auf C1-Niveau
Idealerweise grundlegende Englischkenntnisse und/oder Kenntnisse einer anderen standortspezifischen Sprache

Responsibilities

Operative Steuerung des Teams und fachliche Führung der Mitarbeiter*innen
Sicherstellung reibungsloser Prozesse in Zusammenarbeit mit Spezialisten*innen
Förderung eines motivierenden Teamgeists basierend auf Wertschätzung, Respekt und Offenheit
Erreichung operativer Tagesziele und Verbesserung von Prozessen
Fachliche Anleitung und Unterstützung der Entwicklung von Mitarbeiterinnen und Spezialisteninnen
Vermittlung täglicher operativer Ziele und Eskalation von Planabweichungen an die Abteilungsleitung
Enge Zusammenarbeit mit dem Workflowsteuerungsteam und gezielter Einsatz von Personalressourcen
Planung des Personaleinsatzes und Erstellung von Urlaubsplänen für ausreichend Personal
Ersterr Ansprechpartnerin für das Team mit empathischer Einstellung und Balance als Arbeitgebervertreter*in
Routinierte Konfliktschlichtung und Herbeiführung nachhaltiger Lösungen
Motivation des Teams und Schaffung eines positiven Arbeitsklimas
Überwachung und Förderung von Gesundheits- und Arbeitsschutzstandards durch eigenes Vorleben
Einbringen eigener Ideen und positives Begleiten von Prozessänderungen

Skills

Key technologies and capabilities for this role

Team LeadershipLogistics OperationsProcess ImprovementEmployee DevelopmentOperational ManagementWorkflow Management

Questions & Answers

Common questions about this position

What is the work location for this Team Leader position?

The role is based at Zalando's logistics locations. More details are available at the provided link.

What skills and qualifications are required for this role?

Candidates need good IT skills, the ability to independently achieve set goals, a completed vocational training, and initial experience in professional leadership.

What is the company culture like for this team?

The work environment is characterized by a motivating team spirit based on appreciation, respect, and openness, with a focus on living the company's leadership principles and values.

What does the role involve in terms of team leadership?

You will handle operational control of your team, provide professional guidance to employees and specialists, support their development, plan personnel deployment, resolve conflicts, and ensure a positive work climate.

What should I include or avoid in my application?

Focus on how you fit the role; you can omit a photo and details about age or marital status. Let them know if you need accommodations for the best applicant experience.

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters

2008Year Founded

$149.8MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Hybrid Work Options

Company Equity

Professional Development Budget

Visa Support

Wellness Program

Risks

Acquisition of About You may strain financial resources and affect profitability.

Virtual Fitting Room may face technological challenges and user adoption issues.

Competition from Vestiaire Collective's AI advancements could threaten Zalando's market position.

Differentiation

Zalando offers a seamless shopping experience with free delivery and returns.

The company invests heavily in technology for efficient operations and customer satisfaction.

Zalando's wide selection includes both well-known and emerging fashion brands.

Upsides

Acquisition of About You could expand market share in European fashion e-commerce.

Virtual Fitting Room may reduce return rates and improve customer satisfaction.

Zalando Partner platform could enhance third-party seller experience and increase commission revenue.

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