Team Leader, Reverse Distribution at Johnson & Johnson

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, PharmaceuticalsIndustries

Requirements

Minimum of a Bachelor’s/University or equivalent degree
Minimum of 4 years of relevant supply chain experience
8+ years of overall business experience
Strong business acumen and understanding of the end-to-end supply chain
Customer-centric mindset
Strong collaboration skills and ability to influence without authority
Demonstrated ability to think strategically and implement approved strategies to drive value for J&J Pharma business

Responsibilities

Implement revisions to the Returns Policies for the J&J Pharma Operating Companies to meet commercial and legal requirements for J&J and its trade customers
Streamline returns processes to reduce cost while meeting all legal and regulatory (FDA, DEA, and EPA) requirements
Manage the annual budgeting process for the J&J Pharma Reverse Distribution – Cost-Not In-Standard (RD CNIS) budget and achieve Year-End budget goals
Identify RD projects that deliver significant cost savings by reducing returns and/or reducing the cost to process/destroy returned products
Develop new Returns Programs/Processes for "non-standard" J&J products or unique J&J business models
Identify process, system, compliance, or resource challenges to support New Product Launches, Acquisitions, and Divestitures
Ensure all Purchase Orders are put in place each year and review YTD spending vs. budget with Finance to ensure YE budgets are met
Conduct Quarterly Business Reviews with 3PL Return Processing Providers with J&J Quality to review performance against Key Performance Indicators (KPIs), Service Level Indicators (SLAs), and Quality Assurance Indicators
Enforce the current J&J Pharma Returns Policy by only crediting customers for returned products compliant with policy terms
Partner with Procurement and Finance to conduct RFPs among 3rd Party Returns Providers to reduce cost while meeting GMP, regulatory, and brand security needs
Identify and leverage the best returns handling and transactional practices across businesses to improve compliance and reduce cost
Implement Reverse Distribution Strategies and Returns Policies for the Deliver NA organization in support of J&J Pharma Operating Companies in the U.S
Manage Returns Crediting processes for the Pharma business to ensure timely and accurate crediting of J&J’s customers for compliant returned products

Skills

Key technologies and capabilities for this role

Returns ManagementReverse DistributionPolicy ImplementationProcess StreamliningRegulatory ComplianceCrediting ProcessesBusiness IntelligenceData Analytics

Questions & Answers

Common questions about this position

Is remote work available for this position?

Remote work options may be considered on a case-by-case basis and if approved by the Company.

What is the salary or compensation for this role?

This information is not specified in the job description.

What are the key responsibilities of the Team Leader role?

Key responsibilities include implementing Reverse Distribution Strategies and Returns Policies, streamlining returns processes to reduce costs while meeting regulatory requirements, managing annual budgeting for Reverse Distribution, identifying cost-saving projects, and conducting Quarterly Business Reviews with 3PL providers.

What is the company culture like at Johnson & Johnson?

Johnson & Johnson emphasizes healthcare innovation to prevent, treat, and cure complex diseases, with a focus on patient-inspired science-based advancements and teams that champion patients while developing life-saving medicines.

What makes a strong candidate for this Team Leader position?

Strong candidates will have expertise in reverse distribution, returns policies, regulatory compliance (FDA, DEA, EPA), budgeting, process optimization for cost reduction, and experience managing 3PL providers and cross-functional reviews.

Johnson & Johnson

Healthcare products in pharmaceuticals and devices.

About Johnson & Johnson

Johnson & Johnson operates in the healthcare sector with three main areas: pharmaceuticals, medical devices, and consumer health products. In the pharmaceuticals segment, the company develops prescription drugs for various medical conditions such as cancer and infectious diseases. The medical devices segment provides products used in surgeries and other medical procedures, while the consumer health segment offers over-the-counter products, including baby care and personal health items. Johnson & Johnson generates revenue through direct sales and partnerships, and it invests significantly in research and development to create new products that meet the needs of consumers and healthcare providers. The company stands out from competitors by emphasizing diversity, equity, and inclusion in its workplace, fostering an environment where employees can share their perspectives. Its goal is to improve patient outcomes and enhance the overall health and well-being of individuals globally.

New Brunswick, New JerseyHeadquarters

1886Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

J&J faces a class action lawsuit in Australia over ineffective cold and flu medications.

Former J&J executives joining other firms could lead to increased competition.

Ongoing legal battles, like the lawsuit against Cigna, pose financial liabilities for J&J.

Differentiation

J&J operates in three segments: pharmaceuticals, medical devices, and consumer health.

The company invests heavily in R&D for innovative medical solutions and products.

J&J is committed to diversity, equity, and inclusion in its workplace culture.

Upsides

J&J's collaboration with Helsinki University Hospital focuses on value-based healthcare models.

The rise of personalized medicine offers J&J opportunities in targeted therapies.

Increased focus on digital health solutions presents expansion opportunities for J&J.

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