Team Leader E-Billing Team at Thermo Fisher Scientific

Quezon City, Metro Manila, Philippines

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, BiotechnologyIndustries

Requirements

Strong leadership skills, ability to inspire and empower team members, set clear expectations, and provide guidance and support
Effective communication skills (strong verbal and written) to convey expectations, provide feedback, and lead successful negotiations
Strong problem-solving skills to handle complex situations, identify root causes, and develop effective solutions
Analytical skills to interpret invoice data, reports, and customer information for informed decisions and accurate forecasting of metrics
Excellent organizational skills to prioritize tasks, handle multiple projects, and meet deadlines
Ability to work collaboratively with other departments (e.g., Sales, Customer Service, IT)
Flexibility and adaptability to changing business needs and priorities
Excellent attention to detail for accuracy in documentation and reporting
Knowledge of e-invoicing regulations and staying up to date with related laws
Solid understanding of basic and advanced accounting principles
Experience in E-Invoicing portal
Fluent in English
Excellent rapport building ability, strong people management and leadership skills
Passion to achieve critical metrics

Responsibilities

Performance management and development of the team through regular 1-1s and portfolio reviews
Achieving direct team’s targets by daily management of Key Performance Indicators
Monitoring submissions for failures and rejections, and taking immediate corrective actions
Leading the e-invoicing dispute management process for rejected invoices to ensure timely action on disputed documents
Collaborating closely with Customer Service managers and IT teams to drive resolution of e-billing issues
Providing support in identifying key triggers for E-invoices failures by analysing systems and customers’ setup
Communicating assertively with internal teams and clients to capture vital details and documents for invoice corrections
Leading all aspects of the resubmission of corrected documents to customers
Collaborating optimally with Internal and External Audit teams to facilitate testing procedures
Driving a culture of continuous process improvements to create lean processes and standardization
Undertaking other projects and responsibilities as assigned
Ensuring all tasks are carried out in line with company policies, internal controls, and Sarbanes-Oxley requirements
Aligning with equal employment opportunity laws, regulations, and company policies related to discrimination in hiring, performance management, promotion, compensation, and sexual harassment
Achieving E-Billing targets, including rejections rework, minimizing disputed invoices, reducing cash flow impact of undelivered invoices, and adhering to SLAs on E-Invoices failures/rejections handling
Meeting company targets for effective team management and engagement

Skills

Key technologies and capabilities for this role

E-InvoicingTeam LeadershipPeople ManagementPerformance ManagementKPI ManagementDispute ResolutionSLA AdherenceStakeholder CollaborationVerbal CommunicationWritten Communication

Questions & Answers

Common questions about this position

What is the work arrangement or location for this role?

This is a full-time position with a standard Monday-Friday schedule in an office environment.

What skills are required for the Team Leader E-Billing Team position?

Required skills include strong leadership skills to inspire and empower team members, excellent rapport building ability, strong verbal and written communication skills, strong people management and leadership, experience in E-Invoicing portal, and passion to achieve critical metrics.

What does the company culture emphasize at Thermo Fisher Scientific?

The company values performance, quality, and innovation, encourages employees to perform at their best, and fosters a team environment within a successful global organization.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for this Team Leader role?

A strong candidate will have experience in E-Invoicing portals, passion for achieving critical metrics, strong leadership and people management skills, and the ability to build rapport with excellent communication skills.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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