Team Leader at J.M. Smucker

Arkadelphia, Arkansas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Manufacturing, Consumer GoodsIndustries

Requirements

Qualified on Fryer, Glaze/Enrober, Bagger, and Two Material Handler job functions, including machine operations and sanitation of line equipment
Knowledge of established documented SOPs and manufacturing standards
Familiarity with base information systems such as Proficy, EAM, and IMS
Ability to use Operations Excellence systems (e.g., Preventative Maintenance, Focused Improvement, Autonomous Maintenance) and root cause analysis tools

Responsibilities

Coordinate staffing and overtime activities on shift for the team and upcoming shifts
Manage the day ensuring the team has clear shift plans at least 24 hours prior to a new shift
Follow through on shift plans to ensure key work tasks are accomplished before the end of shift; serve as a resource to flow to the work when needed
Be responsible and accountable for all team results (Safety, Quality, Sanitation, Delivery, Reliability, Overtime, Training, etc.)
Ensure the team achieves desired short-term goals; maintain team scorecards for all aspects of responsibility
Ensure the team operates based on established documented SOPs and manufacturing standards
Communicate activities and issues across department boundaries; work with Business to resolve shift issues such as production accounting, quality/reliability issues, production planning, and schedule changes
Seek out and use department and plant resources on Operations Excellence systems; coach the team on using root cause analysis tools to resolve operational and technical problems
Resolve tough interpersonal conflicts between teams and individuals; facilitate goal setting and train groups on effective communication
Use accountability model to improve an individual's performance
Ensure each individual has a clear training plan and is making satisfactory progress; coach team members on performance
Assess team results weekly and monthly; develop a plan to improve outages; work directly with Supervisors and Area Leaders to improve results areas
Develop savings projects to improve department losses and work with key resources to drive improvements; coach other team members to reduce losses
Serve as a resource to the department on base information systems such as Proficy, EAM, and IMS
Provide effective feedback and develop work plans that drive the business and build individuals’ skills
Lead effective team meetings; ensure key information is discussed; address and resolve team conflicts in a group setting

Skills

Key technologies and capabilities for this role

Team CoordinationStaffing ManagementShift PlanningSOP ComplianceMachine OperationFryer OperationGlaze/EnroberBagger OperationMaterial HandlingRoot Cause AnalysisPreventative MaintenancePerformance CoachingConflict ResolutionTraining PlansOperations Excellence

Questions & Answers

Common questions about this position

Is this a remote position or does it require on-site work?

This is an on-site position located in Arkadelphia, AR.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills or qualifications are required for the Team Leader role?

The role requires qualification on Fryer, Glaze/Enrober, Bagger, and Two Material Handler job functions, including machine operations and sanitation, along with knowledge of systems like Proficy, EAM, and IMS. Strong leadership skills are needed to coach teams, resolve conflicts, use root cause analysis, and manage performance.

What does the company culture or work environment look like for this team?

The role emphasizes accountability for team results in safety, quality, sanitation, delivery, reliability, overtime, and training, with a focus on following SOPs, coaching team members, resolving conflicts, and driving continuous improvements through Operations Excellence systems.

What makes a strong candidate for the Team Leader position?

A strong candidate will have hands-on experience in manufacturing operations, particularly qualified on Fryer, Glaze/Enrober, Bagger, and Material Handler functions, with proven leadership in coaching teams, managing performance, resolving conflicts, and driving improvements using tools like root cause analysis.