Job Description

Employment Type: Full-Time Location Type: Remote Salary: Not Specified

Position Overview

At NerdWallet, our mission is to provide clarity for all of life’s financial decisions. Behind that mission is a world-class team—and we need exceptional talent operations leadership to support it. If you're ready to build what’s next and lead with impact, we’d love to meet you.

This is a high-impact role where you’ll be a hands-on leader that will lead the Talent Operations function, optimizing the systems, processes, and infrastructure that power our ability to attract and retain top talent globally. In this role, you'll drive continuous improvement across our talent operations ecosystem—from day-to-day execution to long-term strategic planning. You'll play a critical part in shaping how our Talent team operates at scale, with a special focus on managing and evolving our Global Contingent Workforce Program, ensuring it delivers efficiency, agility, and value.

We’re seeking an executional leader who brings a passion for operational excellence, a data-informed mindset, and a vision for building scalable talent infrastructure. If you love solving complex problems, streamlining processes, and enabling cross-functional collaboration, this is your opportunity to make a lasting impact on NerdWallet’s talent strategy and business success.

Where You’ll Make a Strategic Impact

• Operational Leader: Elevate the Talent Operations function, continuously improving operational workflows, systems, documentation, and technologies to increase effectiveness and scalability.
• Contingent Workforce Program Owner: Own and evolve our Global Contingent Workforce Program, delivering innovative, efficient, and compliant solutions that align with our workforce strategy.
• Data-Driven Insights: Leverage data and analytics to generate actionable insights, enabling smarter, faster, and more strategic talent decisions across the organization.
• Talent Systems Optimization: Optimize our talent systems and platforms to enhance user experience, operational efficiency, and team productivity.
• Knowledge Management: Build and maintain a robust knowledge management infrastructure that ensures accessibility and continuity of critical talent information and resources.
• Recruiting Lifecycle Excellence: Drive operational excellence across the recruiting lifecycle, ensuring coordination, communication, and compliance meet the highest standards.
• Strategic Advisor: Partner closely with Finance and People teams to align headcount planning and forecasting with business goals, ensuring Talent strategy proactively supports NerdWallet’s evolving workforce needs.

What You Bring to the Table

• Experience: 7+ years of experience leading recruiting, talent operations, or workforce strategy programs, with deep knowledge of full life-cycle recruitment.
• Change Leadership: Comfortable with a changing environment, possessing the ability to be a change leader and the strategic foresight to anticipate change in processes.
• Inclusion & Equity: Experience in building equitable processes and tracking progress through inclusive hiring metrics. Actively cultivates partnerships with organizations and communities.
• Project Management: A track record of leading cross-functional projects, driving process improvements, and implementing talent systems at scale.
• ATS/CRM Proficiency: Proficiency in a range of ATS and CRM platforms, including Ashby, Greenhouse, Lever, or Workday, with the ability to assess, optimize, and scale these tools to support evolving business and hiring needs.
• Data Acumen: A data-oriented mindset, with the ability to translate complex information into clear insights and recommendations for key stakeholders.
• Organizational Skills: Strong organizational skills and attention to detail—you keep systems running smoothly and are always a step ahead of operational needs.
• Communication Skills: A confident communicator who can flex across audiences—from executive stakeholders to external vendors.
• Collaboration: A collaborative mindset that values feedback, openness, and a team-first approach.
• Technology Savvy: Proficiency with talent tools and technologies, and a desire to continuously improve and evolve processes using digital solutions.
• Forward-Thinking: A forward-thinking, solution-oriented leader who is energized by change and thrives in fast-paced environments.