Talent Acquisition Specialist (Quebec, QC) at Intercom

Quebec, Quebec, Canada

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Logistics, E-commerce, ManufacturingIndustries

Requirements

Results-oriented with strong adaptability
Keen sense of intrapreneurship
Great capacity to influence as an expert advisor in talent acquisition
1 year of experience in talent acquisition, ideally within the logistics and/or manufacturing industry
Bilingual (English and French)
Ability to manage your time and your autonomy
Demonstrate flexibility, collaboration and initiative always with a positive attitude
Bachelor's degree in Human Resources or equivalent

Responsibilities

Manage the complete recruitment cycle, from needs analysis to the arrival of new employees
Work closely with your client managers to fully understand their goals, challenges and operations in order to develop a personalized candidate attraction and assessment strategy
Use your headhunting skills to discover and attract our target candidates and subsequently assess their potential
Act as an ambassador for Intelcom to provide an unparalleled candidate experience
Cooperate with members of the HR team through our processes
Actively participate in the creation and continuous improvement of recruitment strategies, projects and processes

Skills

Talent Acquisition

Headhunting

Recruitment

Bilingual English French

HR Processes

Time Management

Client Management

Intercom

Customer communication platform for businesses

About Intercom

Intercom provides a customer communication platform that enables businesses to connect with their customers through personalized messaging and automation. The platform includes tools for live chat, email marketing, and customer support, allowing companies to manage interactions in one place. Intercom operates on a subscription model, offering various pricing tiers based on the features and scale needed by clients, which range from small startups to large enterprises across different industries. What sets Intercom apart from its competitors is its integration of multiple communication tools and analytics features, which help businesses assess the effectiveness of their customer engagement strategies. The main goal of Intercom is to enhance customer experience by facilitating better communication between businesses and their customers.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$234.2MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

We reward our people - All full-time Intercom employees are offered a rewards program that includes competitive base salary, bonus, equity, and benefits.

We love to learn - There are so many opportunities here to learn and build a career. We support employees' growth by offering a wide range of continuing education options, including core skills, management training, and guided learning.

We take employee wellbeing seriously - We offer comprehensive healthcare coverage, including medical, dental, and vision, as well as employee assistance programs and mental health resources. We also offer flexible time off, significant paid family leave, and more.

The world has changed. So has the way we work - The majority of our employees say they prefer a hybrid model of work—some in-office time, some WFH—so that's our current approach. No matter what, though, we're committed to listening to our team.

Risks

Emerging startups offer similar solutions at lower prices, threatening market share.

Major tech companies' AI advancements may outpace Intercom's offerings.

Stricter data privacy regulations could increase compliance costs for Intercom.

Differentiation

Intercom integrates live chat, email marketing, and support into a single platform.

The platform supports over 600 million monthly active end users globally.

Intercom's analytics tools help businesses measure communication strategy effectiveness.

Upsides

Demand for AI-driven support solutions enhances Intercom's offerings.

Omnichannel communication trends align with Intercom's integrated messaging solutions.

E-commerce expansion drives demand for robust customer support systems like Intercom.

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