Talent Acquisition Partner at Workato

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Enterprise SoftwareIndustries

Requirements

5+ years of experience recruiting commercial talent within the SaaS or PaaS space
A mix of agency and in-house recruitment experience is highly preferred
Experience recruiting customer-facing positions, including Customer Success, Customer Support, Sales, and Consulting
Knowledge of ATS (Greenhouse)
Strong relationship and consultative skills with candidates, hiring managers, and key business partners, with the ability to influence, inform, and negotiate
Self-starter who can operate effectively in a fast-paced environment and navigate ambiguity independently
Strong problem-solving, resourceful, and reporting skills
Highly motivated, energetic, positive working attitude, and a quick learner
Strong attention to detail with the capability to multitask and prioritize

Responsibilities

Be involved in full-cycle recruiting, from sourcing to offer negotiation
Partner with hiring managers and stakeholders to design and implement the full-cycle recruitment process and bring the best talent onboard
Design job descriptions and interview questions that reflect each position's requirements
Plan interview and selection procedures, including screening calls, assessments, and in-person interviews
Source candidates through both online (e.g., social platforms and professional networks) and offline (e.g., job fairs and recruitment events) channels
Foster long-term relationships with past applicants and potential candidates
Drive hiring in local recruitment in the Philippines, focusing on Customer Success and Customer Support, and early careers hiring in the Asia region (working APAC hours)

Skills

Key technologies and capabilities for this role

Talent AcquisitionRecruitingSourcingInterviewingCustomer Success HiringCustomer Support HiringEarly Careers RecruitingAPAC Recruitment

Questions & Answers

Common questions about this position

Is this a full-time permanent position?

This is an initial 12-month contract role with the goal to convert to full-time after 12 months.

What are the work hours and location for this role?

The role requires working APAC hours and is based in Asia, focusing on recruitment in the Philippines and early careers hiring in the Asia region. Specific remote or office requirements are not detailed.

What experience is required for this Talent Acquisition Partner role?

Candidates need 5+ years of experience recruiting commercial talent in the SaaS or PaaS space, a mix of agency and in-house recruitment experience (highly preferred), and experience recruiting customer-facing positions including Customer Success, Customer Support, and Sales.

What is the company culture like at Workato?

Workato fosters a flexible, trust-oriented culture that empowers employees to take full ownership of their roles, driven by innovation and teamwork, while balancing productivity with self-care.

What makes a strong candidate for this position?

Strong candidates will have full-cycle recruiting experience in SaaS/PaaS, a blend of agency and in-house backgrounds, and proven success sourcing for customer-facing roles like Customer Success and Support in APAC.

Workato

Cloud-based automation and integration platform

About Workato

Workato provides a cloud-based platform for automating and integrating business processes using artificial intelligence. The platform helps organizations improve efficiency by unifying integration and automation, which reduces the complexity of using multiple tools and helps eliminate data silos. Workato's features include automated ticket escalation, threat detection, compliance management, and support for remote work, making it suitable for businesses of all sizes. The company operates on a subscription model, allowing clients to access its services for a recurring fee, which supports steady revenue growth. A standout feature, AI@Work, enables users to create intelligent systems by incorporating AI into their operations, making technology more accessible and facilitating business transformation. Workato's platform is designed to adapt to changing business needs while lowering operational costs and speeding up the implementation of integrations and automations.

Mountain View, CaliforniaHeadquarters

2013Year Founded

$403.7MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Flexible working arrangements

EAP

Health insurance

Stock options

Professional development

PTO

Company events & recreation time

Risks

Emerging AI-driven platforms may erode Workato's market share with competitive pricing.

Rapid AI advancements require Workato to invest heavily in R&D to stay competitive.

Economic downturns could reduce client spending on Workato's subscription services.

Differentiation

Workato offers AI-driven automation with a focus on security and governance.

The platform supports low-code/no-code integrations, empowering non-technical users.

Workato's Virtual Private Workato caters to highly regulated industries with stringent security needs.

Upsides

Growing demand for AI-driven automation in healthcare boosts Workato's market potential.

Hybrid work models increase the need for Workato's remote work helpdesk features.

Rising interest in low-code/no-code platforms aligns with Workato's AI@Work feature.

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