Systems Administrator I at MRI Software

Cleveland, Ohio, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

NoVisa

Real Estate, TechnologyIndustries

Requirements

Proven experience as a Systems Administrator, IT Support Specialist, or similar role
Strong knowledge of Windows Server, Active Directory, and Microsoft 365 administration
Experience with cloud platforms (AWS and/or Azure)
Understanding of networking fundamentals, including DNS, DHCP, and Firewall rules
Familiarity with backup/recovery tools and methodologies
Knowledge of system security practices and compliance standards (e.g., ISO, SOC 2, HIPAA)
Excellent troubleshooting, communication, and organizational skills
Relevant certifications such as MCSA, Microsoft 365 Certified, AWS Certified SysOps Administrator, or CompTIA Network+/Security+
Experience with scripting (PowerShell, Bash) for automation

Responsibilities

Provide Tier 2/3 support for end users and IT projects
Troubleshoot and resolve hardware, software, and network issues efficiently
Collaborate with cross-functional teams to support technology needs
Manage security tools, patch management, and endpoint protection
Monitor and enforce IT security policies and procedures
Participate in internal and external audits; ensure compliance with regulatory standards
Implement and manage backup and disaster recovery solutions
Monitor and verify backup processes; conduct regular recovery tests
Maintain data integrity and availability across systems
Maintain up-to-date documentation of systems, configurations, and procedures
Review system and security logs; generate regular reports for IT leadership
Create knowledge base articles for internal users and IT staff
Manage users, groups, and permissions within Active Directory and Microsoft 365
Administer Exchange Online, SharePoint, Teams, and OneDrive services
Ensure proper identity and access management (IAM) practices
Perform regular system log reviews and escalate anomalies as needed
Support audit processes by providing system access logs and configuration details
Work closely with internal departments and external partners to align IT services with business goals
Communicate technical information clearly to non-technical users
Participate in regular IT meetings and contribute to continuous improvement efforts

Skills

Technical Support

Systems Administration

Troubleshooting

Hardware Support

Software Support

Network Troubleshooting

Security Management

Patch Management

Endpoint Protection

Cloud Platforms

Microsoft Technologies

MRI Software

Real estate software for property management

About MRI Software

MRI Software provides software solutions designed for the real estate industry, focusing on property management, lease management, and digital services. Their products help real estate owners, operators, and occupiers manage various aspects of their operations, including tenant communications and financial reporting. The software integrates easily with existing systems, making it user-friendly for clients. Unlike many competitors, MRI Software operates on a subscription-based model, which allows for a consistent revenue stream and ongoing improvements to their offerings. The company also has a partner ecosystem that enables clients to customize their software experience, adding further value. The main goal of MRI Software is to enhance operational efficiency and streamline property management for their clients in the global real estate market.

Solon, IowaHeadquarters

1971Year Founded

$3.4MTotal Funding

DEBTCompany Stage

Enterprise Software, Real EstateIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Private Medical Insurance

Income Protection Plans

Personal Pension plan

Parental Leave

Paid Vacation

401(k) Company Match

Tuition Reimbursement

Flexi Any-Day

Paid Holidays

Pet Insurance

Unlimited Paid Time Off

Hybrid Work Options

Mental Health Support

Wellness Program

Risks

Technical challenges in integrating Mesh's platform may lead to client dissatisfaction.

iInterchange acquisition could divert focus from core real estate software offerings.

Capita One acquisition may strain MRI's financial resources, affecting strategic investments.

Differentiation

MRI Software offers a comprehensive and flexible technology platform for real estate.

The company has a strong partner ecosystem enhancing client customization and optimization.

MRI Software's subscription model ensures steady revenue and continuous innovation.

Upsides

Increased demand for AI-driven property management boosts MRI's market potential.

Strategic acquisitions like iInterchange expand MRI's service offerings globally.

Partnerships, such as with Mesh, enhance MRI's property management platform capabilities.

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