System Analyst at Thermo Fisher Scientific

Ferentino, Latium, Italy

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Biotechnology, Scientific ResearchIndustries

Requirements

Completed IT education (e.g. Diploma in computer science, Bachelor Univ.) or similar
Work experience in the end-user support area or comparable areas
Very good knowledge of Windows operating systems and PC hardware
Experiences with Microsoft Office product family
Advanced knowledge about IT infrastructure
Detailed and solution-oriented work style as well as flexibility
Ability to work under stress, sense of responsibility and good interpersonal skills
Good English skills and French will be beneficial

Responsibilities

Responsible for end-user support (2nd level) and system availability within predefined timeframes within SLA targets
Assist with change control and any infrastructure changes that help to improve functionality
User- and device management (e.g. hardware, licenses, equipment) including documentation
Support business departments when issues arise and to identify potential improvements
Attention to data and system security and privacy compliance
Alignment to compliance requirements (PCI, SOX) and all IT policies
Collaborate with global IT teams and participate in global IT roll-outs
Collaborate with site leader and management team
Daily participation in regional meetings

Skills

Windows OS

PC Hardware

Microsoft Office

IT Infrastructure

End-User Support

User Management

Device Management

Change Management

PCI Compliance

SOX Compliance

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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