[Remote] SVP Commercial Operations at Nielsen

London, England, United Kingdom

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Media Measurement, AnalyticsIndustries

Requirements

Bachelor’s degree in rigorous discipline; MBA preferred
15+ years of relevant and demonstrated work experience within sales operations, commercial excellence, transformation, consumer products, retail and/or information services
Demonstrated history of effectively designing and implementing initiatives enabling commercial and sales excellence
Proficient in data analysis and the use of relevant software tools
Robust analytical and problem-solving capabilities
Outstanding communication, interpersonal and presentation skills
Capability to mobilize plans around key workstreams and drive change in a strategic manner

Responsibilities

Define and execute the transformation roadmap for commercial operations, aligning with sales, legal & finance to support the commercial strategy whilst ensuring strong governance and compliance
Lead/Partner on cross-functional initiatives to streamline the lead-to-order and order-to-cash processes, integrating platforms, data, and workflows
Partner with senior leadership across Sales, Finance, Legal, and Technology to drive adoption of new operating models, controls, processes and systems
Play a key role in defining and executing renewals transformation program from contract standardisation to defining roadmap to enable auto renewals
Oversee global contract governance, including service descriptions, templates, and compliance with audit requirements
Collaborate with pricing, deal desk, finance and legal teams to optimise contractual practices and reduce cycle times
Lead & develop the team responsible for contract lifecycle management, drafting, reviewing & amending (non legal terms) client contracts
Drive more global standardisation in contracting including the role of contract administration
Direct global order management operations, ensuring accurate client setup, billing, and renewal processing
Resolve revenue blocks and streamline workflows to enable timely revenue recognition and cash flow
Implement automation and simplification initiatives to improve order accuracy and reduce manual effort
Partner with enablement to ensure we increase right first time where knowledge or process gaps exist in the commercial organisation
Drive continuous improvement through data-driven insights, automation, and simplification
Establish and operationalise a rhythm of business for commercial operations, including performance metrics, governance, and reporting
Build and lead high-performing teams across contract and order management

Skills

Commercial Operations

Transformation Roadmap

Contract Governance

Order Management

Lead-to-Order

Order-to-Cash

Contract Lifecycle Management

Process Streamlining

Cross-Functional Leadership

Data-Driven Insights

Automation

Sales Alignment

Finance Alignment

Legal Compliance

Renewals Transformation

Nielsen

Global measurement and data analytics provider

About Nielsen

Nielsen provides measurement and data analytics services to help businesses understand consumers and markets globally. The company operates through two main divisions: Nielsen Global Media, which offers reliable metrics for the media and advertising industries, and Nielsen Global Connect, which supplies consumer packaged goods manufacturers and retailers with actionable insights about the marketplace. Nielsen combines its proprietary data with other sources to give clients a comprehensive view of current trends and future opportunities. With a presence in over 100 countries, Nielsen aims to support companies in making informed decisions to drive innovation and growth.

Town of Clarkstown, New YorkHeadquarters

1963Year Founded

$45.1MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Risks

Competition from digital-native analytics firms threatens Nielsen's market share.

Privacy regulations may impact Nielsen's data collection capabilities.

Private equity acquisition could lead to strategic shifts misaligned with client needs.

Differentiation

Nielsen offers comprehensive cross-platform measurement solutions, including mobile media markets.

The Diverse Media Equity program elevates diverse-owned media companies' visibility.

Nielsen Impact Score evaluates marketing value of university athletic programs.

Upsides

Acquisition of Telephia enhances Nielsen's mobile media measurement capabilities.

Partnerships with P&G and NMSDC support diverse media representation.

Collaboration with TikTok improves digital audience measurement services.

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