Surgical Account Manager, Western Australia

The Surgical Account Manager will represent Alcon in Surgical Accounts, driving sales growth through strong customer relationships and acting as the main point of contact for smooth coordination and business, covering all cataract consumables including Custom Paks. Responsibilities include overseeing account management, working with other Alcon sales roles to maximize penetration in major accounts, creating equipment leads, managing service contracts and tenders, and driving total Alcon sales performance in the territory. This involves ownership of sales and market share for Consumables and Cataract IOLs, developing and executing account plans, deriving insights from the customer environment for commercial execution, and providing end-to-end customer support for Cataract customers. The role also entails mapping decision-making processes, building relationships with key stakeholders, aligning with customers using a consultative sales approach, initiating demand generation, negotiating quotes and contracts, liaising with expert roles for technical/clinical knowledge, driving local events, reporting on competitor activities, and converting business from competitors using value-based selling.