Supplier Services Consultant - 10950 at Coupa Software

Bogotá, Bogota, Colombia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Spend Management, ProcurementIndustries

Requirements

Bachelor’s degree
2+ years of customer-facing experience in Supplier Enablement
Knowledge of the Procure-to-Pay process (invoicing, bank transfers, virtual cards) is highly desirable
Proficient written and verbal communication skills to consult with customers and team members, demonstrate knowledge and experience, and effectively manage projects and timelines
Experience with Smartsheet, Excel, Iterable, Salesforce is a plus
Strong organizational skills to work in a fast-paced environment, work independently, and manage multiple projects and timelines concurrently
Knowledge of the Coupa Core Platform, especially Coupa Supplier Portal, is highly desirable

Responsibilities

Partner with Customers, Supplier Enablement Leads, and Coupa Pay Success Managers to support supplier communication needs as part of a customer’s overall supplier adoption program
Present an overview of Supplier Communication Service capabilities to Customers and help create an effective strategy and timeline to address supplier communication needs
Execute a planned scope of communication services, working with internal teams to coordinate campaign activities and engaging with Customers and the Coupa Pay Success team to ensure all activities and reporting are executed according to the set timeline
Act as the primary point of contact for Coupa customers and the Coupa Pay Success Team to support Supplier Communication services
Regularly track status, dates, and action items related to the communication campaign, plus provide timely reporting of communication activities
Support internal and Customer teams during the supplier communication workstream to provide guidance, assistance, and communication materials leading to a successful completion of contracted communication services

Skills

Key technologies and capabilities for this role

Supplier CommunicationsCommunication StrategyStakeholder ManagementCustomer PartnershipReportingSupplier AdoptionCoupa Platform

Questions & Answers

Common questions about this position

What experience is required for the Supplier Services Consultant role?

A Bachelor’s degree and 2+ years of customer-facing experience in Supplier Enablement with knowledge of the Procure-to-Pay process, including invoicing and bank transfers, are required.

What does the company culture at Coupa look like?

Coupa has a collaborative culture driven by transparency, openness, and a shared commitment to excellence, with a focus on teamwork.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Supplier Services Consultant position?

Strong candidates will have a Bachelor’s degree, 2+ years of customer-facing experience in Supplier Enablement, and knowledge of the Procure-to-Pay process to effectively partner with customers and internal teams.

Coupa Software

Cloud-based spend management and procurement solutions

About Coupa Software

Coupa Software provides a cloud-based platform for spend management and procurement solutions. Its suite of tools helps businesses manage their expenditures by integrating procurement, invoicing, and expense management into one system. This integration reduces inefficiencies that occur when these processes are handled separately. Coupa serves a wide range of clients, from large enterprises to mid-sized companies, across various industries. The company operates on a subscription-based model, allowing clients to pay a recurring fee for access to its tools, which can be scaled as needed. Coupa differentiates itself from competitors by offering a user-friendly interface that resembles online shopping, promoting high user adoption and satisfaction. The goal of Coupa Software is to help businesses control costs and improve financial efficiency through its comprehensive platform.

San Mateo, CaliforniaHeadquarters

2006Year Founded

$164.4MTotal Funding

IPOCompany Stage

Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Insurance Package

Family Support

Legal Assistance

Student Loan Assistance

Employee Assistance

Discounts

Risks

Rising AI model costs could impact Coupa's pricing strategy and competitiveness.

Increased competition from AI-integrated procurement solutions may challenge Coupa's market position.

Security and trust in digital payments require continuous enhancements to avoid reputational damage.

Differentiation

Coupa integrates procurement, invoicing, and expense management into a single cloud-based platform.

The company offers a user-friendly interface that mimics online shopping for high adoption rates.

Coupa's robust data set of over $7 trillion in spend enhances decision-making capabilities.

Upsides

AI-driven procurement solutions are gaining traction, enhancing efficiency and decision-making.

Coupa's focus on supply chain visibility earned it a 2024 Top Software & Tech Award.

The shift in procurement to a strategic growth lever aligns with Coupa's comprehensive solutions.

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