Supervisor, Administrative Services (New York, NY) at PIMCO

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Finance, Asset ManagementIndustries

Requirements

Foundational knowledge and subject matter expertise in administrative operations
Strong executive-facing communication skills with an unwavering commitment to fairness
Ability to foster a high-performance, collaborative, and continuous-learning culture
Experience in leadership, mentorship, and providing guidance to teams
Proficiency in systems used by the administrative team (e.g., CRM, Readsoft, Concur, Workday) and broader enterprise platforms
Ability to work onsite in New York, NY

Responsibilities

Develop and maintain strong relationships with direct reports and managers supported by the team, including department heads
Build a high-performance, collaborative, and learning-focused culture
Set goals and actively manage performance to align with evolving business needs; provide regular coaching and feedback
Align tasks and initiatives with the department’s strategic priorities; monitor workloads and reallocate resources as needed
Recruit, onboard, and manage staffing for the administrative function; participate in compensation and promotion processes as applicable
Proactively engage with staff to discuss assignments, address concerns, and identify needs
Regularly meet with managers/stakeholders to gather performance feedback and understand business needs; share feedback to develop and coach the team
Collaborate with management and leadership teams to discuss, recommend, and implement best practices or new approaches
Plan and coordinate team-building events
Oversee timekeeping and leave management (e.g., Workday) and expense reconciliation (e.g., Concur); ensure accuracy and compliance
Acquire and maintain knowledge of systems used by the administrative team and promote system adoption and best practices
Facilitate regular staff meetings
Provide staffing updates to investment professionals, officers, and assistants regarding new hires and changing assignments
Confirm and/or set department coverage plans and adjust as needed based on business needs
Collaborate with senior management to review and assess headcount forecasts
Manage new hire orientation and training schedules
Understand and develop policies and procedures while acting as a key resource for specific administrative topics

Skills

Key technologies and capabilities for this role

Team SupervisionAdministrative OperationsLeadershipMentorshipPerformance ManagementExecutive CommunicationProcess ImprovementStaffingResourcingStakeholder Management

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This role is required to work onsite in New York, NY.

What is the salary or compensation for this position?

This information is not specified in the job description.

What key skills are needed for this Supervisor role?

Key skills include supervisory experience with administrative assistants, expertise in administrative operations, leadership and mentorship abilities, performance management, and strong executive-facing communication skills.

What is the company culture like at PIMCO?

PIMCO fosters a high-performance inclusive culture celebrating diverse thinking, with CORE values of Collaboration, Openness, Responsibility and Excellence. Supervisors help build a high-performance, collaborative, and continuous-learning culture.

What makes a strong candidate for this position?

Strong candidates have experience supervising administrative teams, expertise in operations, ability to foster collaborative culture, manage performance and staffing, and commit to fairness in executive communication.